[Remote] Bilingual Disability Calculation Analyst

Note: The job is a remote job and is open to candidates in USA. Manulife is a leading international financial services provider, and they are seeking a Bilingual Disability Calculation Analyst to join their CAF Long Term Disability Team. This role involves managing CAF LTD claimants' files, including claim approvals, benefit adjustments, and various financial duties.

Responsibilities

• Long Term Disability claim approvals
• Benefit Adjustments and recovering benefits overpaid
• Financial duties such as stop payments, voids, refund deposits, Garnishments, processing TD1s and calculating employment income offsets on a frequent basis
• Other related tasks

Skills

• Excellent communication skills oral and written in French and English is required
• Post-secondary education in Accounting, Commerce or Finance
• Experience with accounting, finance, payroll, bookkeeping, benefit payment or related duties in an administrative/clerical role would be an asset however University / College graduates would also be considered
• Proficiency in MS Word, Excel and Outlook / Office 365
• Knowledge of medical terminology and/or insurance terminology would be an asset
• Excellent communication skills (oral and written)
• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec
• Excellent organizational skills
• Excellent problem-solving and decision making skills with strong mathematical aptitude
• Analytical skills with a close attention to detail
• Ability to work effectively in a team environment
• Deadline driven
• Knowledge of medical terminology and/or insurance terminology would be an asset
• Strong customer service experience in a demanding environment would be an asset
• Insurance claims knowledge or experience
• Knowledge of Group Benefits
• Military Terminology

Benefits

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
• Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
• Financial education and counseling resources
• Generous paid time off program in Canada includes holidays, vacation, personal, and sick days
• Full range of statutory leaves of absence

Company Overview