Dealer Account Representative - Underwriter I

Canvas Credit Union is dedicated to transforming financial services and providing support to its members and communities. The Dealer Account Representative - Underwriter I is responsible for managing dealer relationships, increasing loan penetration, and underwriting indirect automobile loans while ensuring compliance with guidelines and regulations.

Responsibilities

• Develop and maintain strong business relationships at assigned dealerships, including, but not limited to: Owners, GMs, Sales Managers, F&I Directors Managers and entire department, and the business office
• Identify specific sales and account management strategies for each account. Responsible for creating, documenting, and managing to these strategies
• Directly serve strategic initiatives set by senior leadership and the executive team
• Regularly exercises independent judgment on matters of significance related to dealer relationships and sales at Canvas
• Communicate dealership needs, how to increase their satisfaction, ways to grow our product penetration and increase yield. Ensure dealer questions or issues are resolved in a timely manner
• Understand the Origence systems and help train the dealerships’ personnel on Origence processes, including software, rate sheet, and lending guidelines
• Work with dealerships to increase Canvas loan penetration and increase indirect lending opportunities
• Present reports and trend data to the dealerships to help them understand the volume and profitability of the portfolio
• Help resolve issues when a dealership is acting outside the established guidelines or is not following the responsibilities of the dealer agreement
• Underwrite indirect automobile loans within defined limits to manage the overall and individual dealership portfolio to the strategic volume, loss tolerance, and yield
• Actively promote and contribute to the achievement of organizational goals
• Maintain up-to-date knowledge of general economic conditions or changing trends that may affect the credit union’s indirect lending program. Provide timely feedback that allows the credit union to react competitively
• Maintain knowledge of competitors’ rates and terms and other trends relating to auto loans or indirect lending
• Act as first point of contact for Dealerships on rehashes and escalations
• Attend/Host Dealer dinners and events, concerts and sporting events during and after regular working hours including weekends
• Ensure all contracts and relationships with dealerships comply with Canvas requirements, state and federal rules and regulations
• Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements
• Follow all safety and security guidelines to properly safeguard member and organization assets
• Recommend and help develop and implement indirect lending policies and procedures that protect the credit union and members’ best interests
• Embrace ongoing education and learn/apply new skills and software applications
• Regular attendance and punctuality are essential functions of the job
• Perform other job duties as assigned
• Pre-employment background review (components include: criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender)

Skills

• Demonstrated track record of success in sales and customer service
• Proven success in building strong customer relationships and new business development
• Excellent verbal, written and interpersonal communication skills with the ability to explain indirect direct lending, underwriting and title work features, policies and benefits to employees, customers and business partners
• Advanced knowledge and understanding of Canvas financial products and services
• Strong analytical, problem solving and decision making skills
• Strong attention to detail and excellent organizational skills; ability to manage multiple priorities
• Must be proficient in MS Office (Outlook, Excel, Word)
• Ability to maintain confidences
• Must possess and maintain a valid Colorado drivers' license and provide proof of insurance
• Two-year college degree or completion of a specialized course of study at a business or trade school or three years of equivalent work experience
• One to three years of indirect lending sales and underwriting experience

Benefits

• Medical/Dental/Vision Insurance
• Paid Vacation
• Paid Sick Time
• Paid Holidays
• Paid Wellness Day
• Paid Volunteer Time
• Flexible Spending Account
• Health Savings Account
• World Class 401(k) Plan
• Tuition Reimbursement
• Rate Discounts on Qualifying Loans
• May be eligible for incentives or discretionary bonus based on results

Company Overview