Merchant Services Sales Advisor - Account Executive

PNC is a company that values its people as its greatest differentiator and competitive advantage. They are seeking a Merchant Services Sales Advisor to identify payment solutions opportunities for small businesses and develop client relationships to meet sales objectives.

Responsibilities

• Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives
• Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services
• Responds to customer inquiries on internal products, services and credit card processing activities for the industry
• Manages, collects and reports on sales statistics
• Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market

Skills

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role
• Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
• No Required Certification(s)
• No Required License(s)
• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
• Business Acumen
• Client Relationship Management
• Customer Experience Management
• Decision Making and Critical Thinking
• Effective Communications
• Prospecting
• Selling
• Tech Savvy
• Experience In Merchant Services/Payment Processing Sales Preferred
• Bilingual Spanish preferred but not required
• Client Relationship Building
• Competitive Strategies
• Customer Inquiries
• Merchant Services
• Negotiation
• Operations Management
• Prospecting
• Sales Operations
• Sales Prospecting
• Teamwork

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service

Company Overview