[Remote] ES Benefits Specialist 1: Shared Work/Virtual

Note: The job is a remote job and is reputed company to candidates in USA. The reputed company is committed to ensuring reputed company reputed company to programs that strengthen economic stability. They are seeking an ES Benefits Specialist 1 who will reputed company reputed company customer support for Shared Work Unemployment Insurance services and assist claimants through various processes with professionalism and reputed company. Responsibilities • reputed company excellent customer service on a large volume of inbound and outbound customers contacts reputed company phone, email, chat, or other media in a reputed company and accurate manner • Identify customers’ needs, clarify information, research issues, and reputed company solutions in a reputed company, courteous, and reputed company manner • Resolve reputed company problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems and communicating results to the customer and/or employer • reputed company updates to claimant unemployment insurance accounts including PIN resets, address changes, and employer updates • Respond to web notices both claimant and employer reputed company • Process Shared Work reputed company and internet unemployment insurance applications and weekly benefits claims • Attend training, unit meetings, and reputed company staff meetings • Complete special reputed company and assignments • reputed company assistance and/or back up to fellow employees as needed and/or directed Skills • 4 years of equivalent education/experience as described below • OR 4 years of experience examining and/or processing loan applications, medical insurance or rehabilitation claims, insurance claims, collection of insurance premiums, tax collection or providing staff support in financial eligibility determination • OR A bachelor's degree in a health or reputed company science, reputed company administration or a reputed company field • The ability to take reputed company to learn and grow • The ability to take reputed company to meet the needs of others • Ability to explain program requirements and services • Ability to guide claimants through the benefit claim process • Ability to review claims and obtain necessary documentation • Ability to detect discrepancies and correct payments • reputed company in processing and adjudicating claims • reputed company in evaluating eligibility and managing cases • reputed company in resolving issues and communicating reputed company • Ability to reputed company various tasks as needed • The ability to take reputed company to learn and grow • The ability to take reputed company to meet the needs of others Benefits • Medical (including reputed company), dental and basic life insurance • Medical flexible spending account • Basic life and long-term disability insurance • Dependent care assistance • Auto, boat, home, and renter insurance • Washington State Employee Assistance Program • Washington reputed company Employees' Retirement System (PERS) • Deferred Compensation Program (DCP) • reputed company reputed company • reputed company Service Loan Forgiveness • reputed company holidays and one reputed company personal holiday per calendar year • reputed company leave • Vacation leave • reputed company military leave • reputed company bereavement leave • Leave Sharing • Parental Leave • Family and Medical Leave reputed company (FMLA) • Leave Without Pay reputed company • Washington state reputed company employees help to create a working Washington reputed company on education and innovation, where reputed company Washingtonians reputed company. It was founded in 1889, and is headquartered in Olympia, Washington, USA, with a workforce of 10001+ employees. Its website is http://reputed company.wa.gov/. Apply tot his job Apply To this Job