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Digital Ops & Optimization Ecommerce Manager

Remote, USA Full-time Posted 2025-11-24
Job Description: • Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations). • Ensure the ecosystem runs autonomously. • Manage and mentor a cross-functional team, including the UX Designer, Copywriter, Developer, and key contractors. • Oversee project timelines, creative handoffs, and cross-department communication to ensure deliverables are met. • Collaborate with Marketing, Supply Chain, Customer Care, and Performance teams to align launches and site updates. • Lead coordination for new product launches, ensuring all assets (pages, offers, inventory, creatives) are ready and synchronized. • Audit existing eCommerce workflows, identify inefficiencies, and implement improvements. Requirements: • 5+ years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands. • 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams. • Proven recent expertise managing Shopify or Shopify Plus stores. • Project management experience. • Familiarity with key eCommerce tools and systems, including: Klaviyo (email and customer communication), Loop or Recharge (subscriptions), AfterSell (upsells), Looker / Triple Whale (reporting). • Strong organizational and project management skills. • Detail-oriented with the ability to balance multiple priorities under tight timelines. • Excellent communicator. • Data-driven mindset with comfort interpreting metrics and identifying operational bottlenecks. • Willingness to work US time zones, regardless of geographic location. Benefits: • Healthcare • Dental • Vision Apply tot his job Apply To this Job

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