Digital Ops & Optimization Ecommerce Manager
Job Description:
• Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations).
• Ensure the ecosystem runs autonomously.
• Manage and mentor a cross-functional team, including the UX Designer, Copywriter, Developer, and key contractors.
• Oversee project timelines, creative handoffs, and cross-department communication to ensure deliverables are met.
• Collaborate with Marketing, Supply Chain, Customer Care, and Performance teams to align launches and site updates.
• Lead coordination for new product launches, ensuring all assets (pages, offers, inventory, creatives) are ready and synchronized.
• Audit existing eCommerce workflows, identify inefficiencies, and implement improvements.
Requirements:
• 5+ years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands.
• 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams.
• Proven recent expertise managing Shopify or Shopify Plus stores.
• Project management experience.
• Familiarity with key eCommerce tools and systems, including: Klaviyo (email and customer communication), Loop or Recharge (subscriptions), AfterSell (upsells), Looker / Triple Whale (reporting).
• Strong organizational and project management skills.
• Detail-oriented with the ability to balance multiple priorities under tight timelines.
• Excellent communicator.
• Data-driven mindset with comfort interpreting metrics and identifying operational bottlenecks.
• Willingness to work US time zones, regardless of geographic location.
Benefits:
• Healthcare
• Dental
• Vision
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