Associate BIT Field Engineer

Warner Bros. Discovery is a leading media and entertainment company known for its iconic content and brands. The Associate BIT Field Engineer will provide timely and professional IT support in a fast-paced field environment, operating broadcast equipment and ensuring seamless technical support for remote productions.

Responsibilities

• Operate a satellite truck and/or portable satellite, microwave and streaming equipment to provide multi-path transmissions (IP/Video/Audio) from outside broadcast locations. This includes equipment transport, set-up, operation and breakdown and may also include truck maintenance. CNN SNG trucks are multi-path mobile production platforms thus requiring one to be well versed in the operation and maintenance of on-board systems such as cameras, switchers, routers, encoders, RF and specialized transmission gear (MIMO, COFDM, bonded cellular)
• Perform 24x7x365 broadcast technical support to include installation, maintenance and troubleshooting/repair of sophisticated streaming, audio and video remote broadcast production/television equipment. These include equipment at the DC Bureau and outside broadcast locations such as those on Capitol Hill, the White House, the Pentagon, the State Department and others, and the ENG crew gear. Coordinate technical installation with vendors and/or production teams
• Document quality standards, system anomalies, operational procedures, reference materials, and project work. Use of 1) AutoCad for system documentation and 2) ITSM ticketing tool to log incidents/requests. Ensure sufficient inventory of parts and technology supplies, working with procurement and asset management teams to order and track inventory

Skills

• Typically one or more years of experience in television, multimedia content, IT client service or broadcast maintenance capacity, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment at the board level
• Demonstrates experience with television or multimedia production workflows
• Demonstrated familiarity with basic server, networking topology and operating systems (e.g., Windows, Unix, etc.)
• Ability to work all shifts associated with 24x7x365 production environments
• Capable of lifting 50 lbs. and climbing ladders for equipment and cable installation assignments
• Must obtain a CDL Class B License
• 2 or 4 year technical degree, preferably electronics or computer engineering (or equivalent education/experience/training)
• Demonstrated knowledge of computer desktop hardware/applications and data networking
• Willingness to learn WBD proprietary equipment and applications
• Exposure to technology companies such as Sony, Harmonic, Evertz, etc
• Microsoft network certification or similar
• Software programming skills (HTML, V.B., C++, scripting, etc)
• Autocad, MS Office Suite, Visio experience
• Familiarity with ITSM Service Management processes
• Specific certifications may be required to work on proprietary equipment/systems (e.g., Cisco, Harmonic)

Benefits

• Health insurance coverage
• An employee wellness program
• Life and disability insurance
• A retirement savings plan
• Paid holidays and sick time
• Vacation

Company Overview

Company H1B Sponsorship