[Remote] UI/UX Developer

Note: The job is a remote job and is open to candidates in USA. ECS is a leading mid-sized provider of technology services to the United States Federal Government, seeking a UI/UX Developer to support the Department of Veterans Affairs. The role involves conducting user experience research, collaborating with cross-functional teams, and contributing to the design of a modernized enrollment system to enhance the experience for Veterans and their families.

Responsibilities

• Conduct in-depth user experience research using both qualitative (e.g., user interviews, usability testing) and quantitative (e.g., surveys, analytics) methodologies to gather actionable insights to inform the development and execution of user feedback integration that align with OIT organizational goals, web goals, and project timelines
• Utilize deep understanding and knowledge of UX to analyze, interpret, and visualize user behavior data from various sources, and synthesize findings in actionable recommendations to support data-driven decision-making
• Support branding and brand strategy initiatives by ensuring UX design aligns with overall VA brand identity and user needs
• Facilitate collaboration between cross-functional teams, OIT leadership, and VESEE stakeholders to foster innovation and ensure UX research findings are effectively implemented into designs
• Identify and propose emerging methodologies and technologies that could enhance the product line’s progress
• Participate in technical discussions and presentations, contributing your expertise to the organization’s overall knowledge base
• Build strong relationships with product line team members and stakeholders
• Communicate complex concepts clearly and concisely to both technical and non-technical audiences
• Actively participate in brainstorming sessions and problem-solving exercises to drive the program forward

Skills

• Bachelor's Degree Required
• Minimum 1 year of experience
• Demonstrated ability to conduct independent research, analyze data, and write technical reports
• Excellent communication and collaboration skills
• Strong analytical, critical thinking, and problem-solving skills
• Ability to work independently and as part of a team
• Strong work ethic
• Ability to work in a dynamic, collaborative, results-driven environment
• Ability to obtain a Public Trust clearance
• Experience working with VA and/or other federal agencies
• Experience in Federal Healthcare consulting

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