[Remote] IT Assistant

Note: The job is a remote job and is open to candidates in USA. StoneRidge Senior Living Community is dedicated to enhancing the lives of seniors through exceptional service and support. They are seeking a Part Time IT Assistant to provide technical support, troubleshoot issues, and assist in maintaining the IT infrastructure for the community.

Responsibilities

• Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps
• Installing, troubleshooting, & repairing home users’ desktops, laptops, printers, phones, routers, etc
• Setting up AV equipment for meetings & activities
• Setting up new computer systems and performing routine maintenance
• Assisting staff with computer issues
• Assisting the IT Director with the following duties:
• Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras
• Troubleshooting and repairing business users’ issues with Windows operating system and software
• Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc

Skills

• A desire to make a difference in the lives of seniors
• High school graduate or GED equivalent required
• Excellent computer skills in word processing, spreadsheets
• Ability to read and understand technical manuals
• Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps
• Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base
• Must be at least 17 years of age
• All candidates will be required to pass a drug screen and background investigation
• Formal trade school or continuing education in the information technology (IT) discipline preferred

Benefits

• Competitive pay and benefits.
• Opportunities for scholarship after six months of employment and annual bonus.
• Free meals
• Free parking
• Professional, friendly, hospitality-oriented work environment.

Company Overview