[Remote] Database Associate - Clinical Trials (REMOTE)

Note: The job is a remote job and is open to candidates in USA. CenExel is a clinical research company seeking a Database Associate for their Clinical Trials team. This role involves ensuring accurate data entry into the Clinical Trial Subjects database and providing support to site users regarding database access and issues.

Responsibilities

• Familiarity with CTSd (Clinical Trial Subjects database) purpose and function
• Implements and monitors database access and configurations
• Troubleshoots and resolves basic computer, application, system, device, access, or performance issues
• Troubleshoots basic database issues, resolves user entry problems and database performance
• Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed
• Performs pre-production testing as required prior to release of CTSd software enhancements
• Assures stability of CTSd support systems, including internet, phone, fax and supplies
• Escalates customer complaints to COO or President, if necessary
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive

Skills

• Familiarity with CTSd (Clinical Trial Subjects database) purpose and function
• Implements and monitors database access and configurations
• Troubleshoots and resolves basic computer, application, system, device, access, or performance issues
• Troubleshoots basic database issues, resolves user entry problems and database performance
• Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed
• Performs pre-production testing as required prior to release of CTSd software enhancements
• Assures stability of CTSd support systems, including internet, phone, fax and supplies
• Escalates customer complaints to COO or President, if necessary
• Assumes other duties and responsibilities as assigned
• Must be able to effectively communicate verbally and in writing
• 1+ year of experience in clinical research required
• Bachelor's Degree
• Working knowledge of Microsoft Office Suite, including PowerBI and Teams

Company Overview

Company H1B Sponsorship