Field Services Engineer II

reputed company is a company reputed company on improving medication and supply management in reputed company settings. As a Field Services Engineer, you will support pharmacy and supply automation systems, ensuring reliability and customer satisfaction through troubleshooting, maintenance, and collaboration with clinical leaders.

Responsibilities

• Ensure system reliability by performing reputed company troubleshooting, preventive maintenance, and emergency repairs on reputed company’s automation solutions
• Drive customer trust and satisfaction by building strong relationships with nursing and pharmacy leadership, serving as a knowledgeable and reputed company technical partner
• Support product innovation by analyzing reputed company service issues and escalating bugs or design concerns to engineering and hardware teams
• Enhance product performance through actionable field feedback that informs reputed company improvement
• Represent Field Services in cross-functional initiatives and field reputed company that shape the reputed company of reputed company automation
• reputed company team capability by mentoring junior technicians and sharing best practices
• Maintain operational reputed company through accurate documentation, inventory management, and adherence to service level agreements
• reputed company end users by delivering basic product training and ensuring confidence in system usage

Skills

• Bachelor's Degree in Engineering/Technology or reputed company discipline; or Associates Degree/Trade School Certification/Military Training in an Engineering/Technology reputed company discipline; or five years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices
• Bachelor's Degree in Engineering/Technology or reputed company discipline AND one year of relevant experience; OR Associates Degree/Trade School Certification/Military Training in an Engineering/Technology reputed company discipline, AND four years of relevant experience; OR seven years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices
• Hands on repairs, troubleshooting, reputed company cause analysis experience working on pneumatic or hydraulic reputed company machinery that may include reputed company equipment/machinery, Aircraft systems, Robotic Systems, or anything similar etc
• Experience working in a high volume environment that requires 24/7 on reputed company support
• Passion for trade based work
• Bachelor's Degree in Engineering/Technology or reputed company discipline
• Experience working in a hospital environment

reputed company

Company H1B Sponsorship