[Remote] Content Writer

Note: The job is a remote job and is open to candidates in USA. Businessolver has been a leading provider of innovative benefits technology and services since 1998. The Content Writer I role involves creating, editing, and proofreading benefits-related content to enhance employee engagement and understanding of benefits programs.

Responsibilities

• Approach all work aligned with Businessolver’s mission, vision, values, and organizational goals, fostering a positive team environment and enhancing the customer experience
• Create, edit, and proofread content across various mediums such as benefit guides, email communications, home mailings, presentations, video scripts, and website content for a managed book of business
• Ensure the accuracy, quality, and timely delivery of all content
• Leverage discovery documentation and resources to produce impactful, tailored content that educates diverse employee demographics
• Maintain client-specific artifacts including project briefs, eligibility matrices, and content guidelines
• Adhere strictly to client style guides and communication standards in all writing projects
• Develop a thorough understanding of client health plans and benefits packages to ensure precise communication
• Implement best practices outlined by the Consumer Experience team, acting as a consultative partner to influence client adoption of these practices
• Utilize project management software to monitor and complete tasks within assigned deadlines
• Identify potential project risks, resolve issues proactively, and escalate concerns when necessary to ensure project success
• Manage multiple projects simultaneously, adhering to SOPs and maintaining high standards of quality and timeliness
• Comply with all organizational policies and standards to uphold Businessolver’s integrity and reputation

Skills

• Proficiency in Microsoft Office products, including PowerPoint
• 1-3 years of professional experience in journalism, content creation, or related fields
• Strong professional demeanor with the ability to build trusting relationships
• Excellent organizational and time management skills
• Strong collaboration and project management abilities
• Exceptional verbal and written communication skills
• Ability to work effectively with diverse teams including technical salespeople and executives
• Compelling portfolio of writing samples demonstrating versatility and quality
• Knowledge of AP and Chicago style writing guidelines

Benefits

• Comprehensive benefits package including health, dental, and vision insurance
• Retirement plans and savings options
• Paid time off and holiday leave
• Professional development opportunities and training programs
• Work-life balance initiatives and flexible work arrangements for eligible roles

Company Overview