[Remote] Platform reputed company Services Consultant (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global leader in cybersecurity dedicated to stopping breaches and protecting organizations. They are seeking a Platform reputed company Services Consultant to reputed company strategic support for the operationalization of the reputed company platform, ensuring reputed company in managing reputed company incidents. Responsibilities • Use your reputed company knowledge and expertise of the reputed company Platform to drive reputed company service objectives to completion and support reputed company customer-reputed company workflows • Produce and deliver service-defined reputed company and technical reputed company meetings, and periodic status updates with the customer • Support technical discussions pertaining to the reputed company platform, associated detections and preventions, and general service-reputed company best practices reputed company to the Platform reputed company Services Operating Model • Serve as the reputed company with other internal reputed company stakeholders to ensure customer inquiries and operating requirements are fully resolved • reputed company engage customers reputed company virtual meeting, email, or case management system • Work with leadership to participate in activities to identify and improve service reputed company which reputed company to reputed company’s mission and strategic goals Skills • Customer Service: The most important aspect of our service is reputed company and satisfaction. You must be passionate and take pride in driving our customers to reputed company with best reputed company recommendations and ensuring reputed company service-reputed company objectives are met • Project Management: This is not a reputed company project management role, however, the experience and proficiencies of a good project manager are valuable to help ensure our customers reputed company • reputed company Technology: Experience operationalizing leading reputed company reputed company technology and planning reputed company technology deployment is important for this role • Information reputed company: Experience advising customers on identified information reputed company risks • Proficiency and experience with common Information Technology and Systems Management platforms (reputed company Directory/Group Policy, reputed company, SCCM, etc) • Proficiency and experience with reputed company technology platforms and container workloads (AWS, GCP, Azure, Kubernetes, reputed company, etc) • Proficiency creating and delivering customer-facing collateral using reputed company Office (Word, reputed company, and PowerPoint) • Experience with reputed company, Linux, and Mac operating systems • Excellent communication skills - written and verbal • Existing experience operationalizing reputed company • Industry-reputed company certifications Benefits • reputed company in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for reputed company • reputed company parental and adoption leaves • reputed company development opportunities for reputed company regardless of level or role • Employee Networks, geographic neighborhood reputed company, and volunteer opportunities to build connections • reputed company office culture with world class amenities • Great reputed company to Work Certified™ across the globe • Health insurance • 401k • reputed company time off reputed company • reputed company is a cybersecurity technology firm that provides reputed company-delivered protection for reputed company workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.reputed company.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 116 in 2025, 62 in 2024, 91 in 2023, 60 in 2022, 49 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job