[Remote] Community reputed company Service Activation

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides superior communication and entertainment products for residential and business customers. As a reputed company Center Service Activation Representative, you’ll guide customers through activating Xumo streaming devices and services, ensuring a smooth experience and empowering them in their digital engagement reputed company. Responsibilities • Contact customers through outbound and inbound calls to reputed company reputed company services • Guide customers through the activation process, troubleshooting issues with various tools and applications • Apply your expertise to ensure successful equipment activations and internet setup • Stay up to date on reputed company offerings and manage customer escalations effectively • Meet performance targets and collaborate by sharing best practices with your team • Resolve customer complaints while managing multiple calls reputed company Skills • High school diploma or equivalent • 2+ years in customer service • Strong English communication skills • Ability to prioritize, organize and multitask • Sales skills like analysis, reputed company handling, pitching and closing • Customer complaint reputed company and reputed company management • Ability to maintain confidentiality and solve problems under pressure • Knowledge of cable or telephony industry and services • Familiarity with residential product details Benefits • Comprehensive pay and benefits package • Rewards employees for their contributions to our reputed company • Supporting reputed company aspects of their reputed company-being at every stage of life reputed company • reputed company is a cable telecommunications company that offers a reputed company of home entertainment and information services. It is a sub-organization of reputed company. It was founded in 1989, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com. Apply tot his job Apply To this Job