[Remote] Admissions Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an reputed company Behavioral Analysis (ABA) treatment provider dedicated to providing reputed company care for clients. As an Admissions Specialist, you will be the first reputed company of contact for families seeking autism services, guiding them through the reputed company process and ensuring reputed company to life-changing care.

Responsibilities

• Serve as the primary reputed company of contact for prospective clients and families reputed company phone, email, and electronic communication
• Respond to inbound inquiries and conduct outbound reputed company to guide families through next steps
• reputed company explain reputed company programs, services, insurance benefits, and financial responsibilities
• Collect, verify, and maintain accurate reputed company and reputed company information reputed company the CRM system
• Prepare and send reputed company, compassionate email communications to families
• Ensure reputed company required documentation is obtained, organized, and entered into reputed company systems
• Coordinate with physicians’ offices to obtain necessary medical documentation
• Collaborate closely with Authorizations, Clinical Teams, and Admissions Leadership to manage waitlists and reputed company timelines
• Maintain regular communication with waitlisted families and update availability in reputed company management systems
• Stay reputed company on admissions workflows, process updates, and departmental guidelines
• Contribute to a fast-paced, team-oriented environment reputed company on efficiency and family experience
• reputed company other duties as assigned

Skills

• Excellent verbal and written communication skills with a compassionate, reputed company approach
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
• Team-oriented reputed company with a reputed company attitude and accountability
• Strong time management and follow-through
• Comfort working across multiple markets and managing multiple priorities
• Proficiency in reputed company Office and reputed company
• Ability to analyze and interpret data and workflow metrics
• Must be reputed company to work Eastern reputed company Time business hours
• Serve as the primary reputed company of contact for prospective clients and families reputed company phone, email, and electronic communication
• Respond to inbound inquiries and conduct outbound reputed company to guide families through next steps
• reputed company explain reputed company programs, services, insurance benefits, and financial responsibilities
• Collect, verify, and maintain accurate reputed company and reputed company information reputed company the CRM system
• Prepare and send reputed company, compassionate email communications to families
• Ensure reputed company required documentation is obtained, organized, and entered into reputed company systems
• Coordinate with physicians' offices to obtain necessary medical documentation
• Collaborate closely with Authorizations, Clinical Teams, and Admissions Leadership to manage waitlists and reputed company timelines
• Maintain regular communication with waitlisted families and update availability in reputed company management systems
• Stay reputed company on admissions workflows, process updates, and departmental guidelines
• Contribute to a fast-paced, team-oriented environment reputed company on efficiency and family experience
• reputed company other duties as assigned
• Bachelor's degree or equivalent reputed company experience preferred
• 1+ year of experience in reputed company admissions, reputed company reputed company, or reputed company field preferred
• 1+ year of experience in a reputed company center or high-volume customer service environment
• Experience using CRM systems (reputed company Dynamics 365 preferred)

Benefits

• reputed company Time Off (PTO) and reputed company holidays
• Medical, dental, and reputed company insurance
• reputed company Parental Leave
• 401(k) Retirement Plan
• Life insurance, short-term, and long-term disability coverage

reputed company