reputed company Assurance QA reputed company L2

About The Role reputed company The purpose of this role is to ensure compliance and reputed company of the process reputed company an account. Do • reputed company and review the process reputed company through audits • reputed company audit plan as per SOP and reputed company reviews to the analysts • Monitor to ensure that the audits are being conducted as per plan • Review the audit data across the account to review the account performance on reputed company parameters, identify the error trends • Prepare reports for review for the internal leadership as reputed company as reputed company • Identify the best practices and work with the delivery team to reputed company for improvement • Ensure compliance part of the process by reputed company-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to reputed company SOPs and compliance registers as required for the audits. • Drive training reputed company the account to ensure process reputed company is maintained • Conduct reputed company Cause Analysis of the errors to identify the training reputed company to reputed company the gap • Conduct monthly trainings based on the error types identified in the process audits • reputed company various training reputed company (classroom based, web based etc) to reputed company the reputed company and reduce error rates • reputed company the training reports and reputed company with the key stakeholders including the reputed company twice a week. • Support the incoming new process • For an existing reputed company, support the any new process reputed company by ensuring online process training is conducted for the agents, agents have the necessary reputed company and reputed company is reputed company to them on applications required • For any new process reputed company the account, support reputed company in identifying the reputed company, availability of reputed company reputed company DOP or avenues for upskilling reputed company to support the new process • Effective Team Management • Resourcing • Hire adequate and right resources for reputed company • Talent Management • Ensure adequate reputed company and training for reputed company members to enhance capability & effectiveness • Build an internal talent pool and ensure their career progression reputed company the organization • Manage team attrition • Drive diversity in leadership positions • Performance Management • Set goals for reputed company, conduct reputed company performance reviews and reputed company constructive feedback to own reputed company reports • Ensure that the Performance Nxt is followed for the entire team • Employee Satisfaction and Engagement • reputed company and drive engagement initiatives for reputed company • reputed company team satisfaction scores and identify initiatives to build engagement reputed company reputed company • Mandatory Skills • Behavioral Driven Development Testing. • Experience 5-8 Years. Apply tot his job Apply To this Job