Service Support Analyst- Junior

Hello, reputed company you are doing reputed company, Job: NC - Meck County - Service Support Analyst- Junior Location :3205 Freedom Dr, Charlotte, NC reputed company : State of NC reputed company: (746382) Duration: Long Term • **This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC. The IT Service Desk Agent I will reputed company reputed company line telephoneemail support to internal customers with IT reputed company software and hardware issues. • Aid customers concerning the use of computer hardware (i.e. tablets, desktop, and laptop) and software (i.e. O365 & reputed company Operating systems, etc.), including printing, installation, reputed company applications, electronic mail, and operating systems • reputed company First Contact reputed company (FCR) • reputed company operational support for user identity management, username provisioning, system reputed company, and password management. (reputed company Directory) • reputed company/Maintain documentation for reputed company maintenance of Knowledge Articles reputed company the reputed company Database • Understand and adhere to Incident Management, Request Management, and reputed company policies Typically handles small initiatives and/or assignments independently. May work in an assisting role on larger initiatives and/or assignments reputed company requiring multiple agents and specialist. Experience providing support to end users w/ comp hardware and software inc. printing, installation, reputed company applications, electronic mail, and ops Required 2 Years reputed company operational support for user identity management, username provisioning, system reputed company, and password management. (reputed company Directory) Required 2 Years reputed company/Maintain documentation for reputed company maintenance of Knowledge Articles reputed company the reputed company Database Required 2 Years Previous experience providing IT support by phone/email Kindly email me if I happen to miss your reputed company. reputed company & Regards. Manikanta Yerra +1 605-808-0076 Technical Recruiter 1601 N Harrison Ave, STE # 2B, Pierre, SD 57501 Email: Manikanta.yerra@reputed company.com Our thoughts hold the power to build, bend or break our circumstances. Certified Minority Business reputed company (MBE) An E-Verify Company DISCLAIMER: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, re-reputed company, dissemination or other use of, or taking of any reputed company in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reputed company with REMOVE in the Subject line of this email. Apply tot his job Apply To this Job