Virtual Auto Damage Appraiser, In-Office

About the position The Virtual Auto Estimator/Appraiser will complete estimates from photos or video submitted by customers and/or body shops. The Virtual Auto Estimator will use this information to process claims payments as necessary. This role must report to our Uniondale, NY office 4 days per week and can work remotely 1 day per week. This role requires a Massachusetts Motor Vehicle Damage Appraiser's License Responsibilities • Work in a Team Environment with our Virtual Estimating Team • Provide exceptional customer service ensuring that public relations are maintained at all times. • Efficiently write accurate estimates based on photos and videos meeting production guidelines. • Complete, review and reconcile supplemental repair estimates. • Review and negotiate estimates with customers and or repair facilities. • Document claim files with notes, evaluations and decision making process. • Process claim payments as necessary. • Evaluate vehicle condition for Total Loss Settlements. • Adhere to state regulatory compliance. Requirements • A bachelor’s degree from a four year college or university • Related claims experience or a thorough knowledge of automobile parts and repair techniques, terminology and vehicle construction. • Excellent communication (verbal and written) skills. • Strong customer service skills. • A valid driver’s license is required. • Obtaining Appraisal Licenses required for certain states. • Must have Massachusetts MVDA License Benefits • 4 weeks accrued annual paid time off + 9 paid national holidays per year • Tuition Reimbursement • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Robust health and wellness program and fitness reimbursements • Auto and home insurance discounts • Matching gift opportunities • Annual 401(k) Employer Contribution (up to 7.5% of your base salary) • Various Paid Family leave options including Paid Parental Leave • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) Apply tot his job Apply To this Job