Senior Manager/Director of Software Engineering

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Sales Cloud AI is transforming the way companies plan, manage and optimize pipeline management and lead outreach. We are seeking a Senior Manager of Engineering to lead the team that builds the Sales Intelligence Platform within Sales Cloud. This leader will be responsible for shaping the strategy, driving the innovation and ensuring the delivery of high quality products within the Sales Intelligence Platform. Sales Intelligence Platform (SIP) ingests conversational data (emails, voice, video) and powers several AI agents within Sales Cloud that perform pipeline management, lead outreach and other such tools that boost sales productivity. The platform generates intelligent sales insights based on conversational data that enhances sales productivity for sellers. Key responsibilities Drive the vision for SIP by overseeing teams that are building the platform that powers Sales products such as EAC (Einstein Activity Capture), ECI (Einstein Conversation Insights) Recruit, mentor, and lead a high-performing engineering team to deliver key features for various business needs. Work closely with cross-functional teams, including architects, product owners, and engineers, to deliver features and collaborate on critical product decisions. Foster a positive team culture, provide technical guidance, and support career development for team members. Define and communicate the engineering vision and roadmap Required skills and experience B.S./M.S. in Computer Science or a related field. 9+ years of software development experience, with 3+ years in management leading one or two teams Experience building large-scale distributed systems in a high-availability customer-facing environment Strong technical foundation in modern public cloud architectures (AWS, GCP, Azure) and scalable backend systems Clear communicator and collaborator across product, GTM, and executive functions High technical fluency—can challenge and support platform and AI discussions Preferred qualification Experience building large scale data ingestion pipelines with low latencies Experience building AI-enabled sales products for enterprise customers Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $167,300 - $306,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $200,800 - $334,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. Apply tot his job Apply To this Job