[Remote] Metro Field Tech

Note: The job is a remote job and is open to candidates in USA. Ciena is a global leader in high-speed connectivity focused on a people-first approach. The Metro Field Tech role involves hands-on installation and testing of optical and power equipment on live networks, ensuring seamless service delivery while prioritizing safety and quality.

Responsibilities

• You will be required to lift 40+ pounds regularly, and should be comfortable with climbing ladders
• You will install, remove, and test optical, DCN, and power equipment on both live and offline networks
• You will read and interpret Engineering Design Packages (EDPs), Visio drawings, and Methods of Procedure (MoPs)
• You will perform fiber work (run, clean, remove patch cords, terminate to FDPs)
• You will execute DC power cabling and -48DC live system work
• You will conduct rectifier/PDU installations and removals
• You will assist with basic testing of hardware and complete all documentation accurately and on time
• You will ensure job sites are clean, safe, and fully stocked with required materials/tools
• You will perform on-site audits and quality inspections (including virtual audits)
• You will be required to safely operate company/rented vehicles and follow all safety and ESD protocols
• You will need to communicate effectively with site leads, project managers, remote testers, and customers

Skills

• High School Diploma (post-secondary technical training preferred)
• Previous experience installing network hardware from multiple vendors
• Ability to travel extensively across the US (up to 100%)
• Understanding of fiber optics and DC power
• Comfortable with cabling, racking, and module installation
• Working knowledge of Microsoft Office
• Strong time management and communication skills
• Detail-oriented, safety-conscious, and able to work independently
• Able to problem-solve and escalate issues when needed
• You will be required to lift 40+ pounds regularly, and should be comfortable with climbing ladders
• You will install, remove, and test optical, DCN, and power equipment on both live and offline networks
• You will read and interpret Engineering Design Packages (EDPs), Visio drawings, and Methods of Procedure (MoPs)
• You will perform fiber work (run, clean, remove patch cords, terminate to FDPs)
• You will execute DC power cabling and -48DC live system work
• You will conduct rectifier/PDU installations and removals
• You will assist with basic testing of hardware and complete all documentation accurately and on time
• You will ensure job sites are clean, safe, and fully stocked with required materials/tools
• You will perform on-site audits and quality inspections (including virtual audits)
• You will be required to safely operate company/rented vehicles and follow all safety and ESD protocols
• You will need to communicate effectively with site leads, project managers, remote testers, and customers

Benefits

• Medical, dental, and vision plans
• Participation in 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time
• Paid Family Leave and other leaves of absence

Company Overview

Company H1B Sponsorship