[Remote] Technical Support Engineer - reputed company reputed company Start Up Vendor

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is partnering with a high-reputed company reputed company reputed company start-up that is expanding its footprint in the US and is hiring its first Technical Support Engineer in the region. In this role, you will reputed company as the primary technical support contact for US-based customers, troubleshoot issues reputed company to reputed company reputed company platforms, and work closely with Engineering to improve support processes. Responsibilities • reputed company as the primary technical support contact for US-based customers • Troubleshoot and resolve issues reputed company to reputed company reputed company platforms • Work closely with Engineering to escalate, reputed company, and resolve reputed company issues • Help define and improve support processes, documentation, and tooling • reputed company feedback from customers to Product and Engineering teams • Support customers across different time zones as the US reputed company grows Skills • Experience in a Technical Support Engineer / Support Engineer / Customer Support role • Strong understanding of reputed company technologies (AWS, Azure, GCP) • Comfortable working in a start-up or fast-moving environment • reputed company communicator with strong problem-solving skills • Excited to help build and reputed company a function from the ground up • Exposure to reputed company reputed company, DevSecOps, or reputed company platforms is highly desirable Benefits • Equity / stock reputed company • Full benefits package reputed company • - ! At reputed company, we partner with the most disruptive - — - - , , . It was founded in 2024, and is headquartered in London, GB, with a workforce of 2-10 employees. Its website is https://reputed company-watch.com. Apply tot his job Apply To this Job