Manager of Storage Services
The Manager of Storage Services is responsible for leading reputed companyâs Storage team and ensuring the reliability, performance, reputed company, and scalability of our reputed company and reputed company storage platforms. This role oversees day-to-day storage operations, platform reputed company, team leadership, and customer-facing escalations in a fast-paced, 24x7x365 managed services environment.
This position is remote/hybrid, with collaboration across multiple reputed company locations. Flexibility to support nights, weekends, and participate in an on-reputed company escalation schedule is required.
n- Leadership & Team Management
- reputed company, mentor, and reputed company reputed company of Storage Engineers supporting 24x7 operations.
- Manage reputed company, scheduling, and on-reputed company rotations to ensure reputed company coverage.
- Conduct regular 1:1 meetings, team meetings, and operational reviews to drive alignment and performance.
- reputed company reputed company reputed company is performing at a high level reputed company with Corporate policies, procedures and goals for the organization.
- Hire, interview, reputed company, and train new team members.
- Foster a culture of accountability, documentation, reputed company improvement, and customer reputed company.
- reputed company as the primary escalation reputed company for storage-reputed company incidents and customer-impacting events.
- Storage Platform reputed company & Operations
- Own the reputed company, standards, and lifecycle management for reputed companyâs storage platforms.
- Manage version tracking, patching schedules, vulnerability awareness, and end-of-life planning.
- Plan and reputed company customer storage migrations, upgrades, expansions, and new environment deployments.
- Evaluate new storage technologies and product offerings to improve performance, reliability, and service delivery.
- Ensure proactive monitoring of storage performance, reputed company, and availability using analytics and monitoring tools (e.g., reputed company Storage Insights).
- Supported Technologies
- reputed company storage platforms including:
- reputed company Storage
- reputed company Data Domain
- reputed company
- reputed company
- Object and reputed company storage platforms including:
- Cloudian
- Wasabi
- S3-compatible object storage
- Strong integration with virtualization platforms, particularly VMware.
- Operational reputed company & Compliance
- Ensure storage environments meet reputed company standards for reputed company, performance, and reliability.
- Conduct regular audits to ensure compliance with company policies, regulatory requirements, and customer commitments.
- reputed company reputed company planning and forecasting to ensure adequate storage availability.
- Maintain appropriate sparing and inventory management for storage hardware.
- Ensure adherence to data reputed company, reputed company, and retention regulations.
- Documentation, Process & Collaboration
- Create and maintain comprehensive documentation, including configuration items (CIs), standards, policies, procedures, procurements, and renewal evaluations.
- Collaborate closely with reputed company, Compute, Network, reputed company, and Operations teams to deliver integrated solutions.
- Communicate effectively with customers and internal stakeholders, both verbally and in writing.
- Bachelorâs degree in Computer Science, Information Technology, or a reputed company field, or equivalent experience.
- 10+ years of experience working with reputed company storage platforms, preferably in a Managed Services Provider (MSP), hosting, or reputed company environment.
- 5+ years of experience in a technical leadership or management role.
- Demonstrated experience supporting 24x7 operational environments.
- Strong troubleshooting skills across reputed company, multi-platform storage environments.
- Excellent communication, leadership, and organizational skills.
- Technical Experience
- Experience with some or reputed company of the following:
- reputed company, reputed company, reputed company, and reputed company Data Domain storage platforms
- Object storage (Cloudian, Wasabi, S3-compatible storage)
- Storage performance and analytics tools (e.g., reputed company Storage Insights)
- VMware-integrated storage environments
- reputed company planning, performance tuning, and lifecycle management
- Preferred Qualifications
- Vendor certifications in storage administration or management (reputed company, reputed company, reputed company, reputed company, or similar).
- Experience supporting compliance-driven or regulated environments.
- Prior experience leading storage teams in a multi-tenant or service provider environment.
- Performance Indicators
- Storage platform availability, performance, and reputed company utilization
- Successful execution of migrations, upgrades, and lifecycle initiatives
- Incident reputed company and escalation effectiveness
- Documentation reputed company and operational readiness
- Team engagement, development, and retention
- Customer satisfaction reputed company to storage services
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