Full-Time Associate reputed company Center Representative

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Tuesday, January 27, 2026 More than a career - a chance to reputed company a difference in people's lives. Build an exciting, rewarding career with us – help us reputed company a difference for millions of people every day. Consider joining the reputed company team, where you'll reputed company a friendly work environment, opportunities for reputed company and development, recognition for your work, and reputed company and benefits. POSITION reputed company Build an exciting, rewarding career with us and play an reputed company part of reputed company’s reputed company and satisfaction as an Associate reputed company Center Representative. This role has a high degree of accountability for individual performance in the areas of customer satisfaction, reputed company, and productivity to ensure that customers receive excellent service and business objectives are achieved. The Associate reputed company Center Representative will also consult with customers on their billing inquiries, service orders, trouble calls and various other needs. Consider joining the reputed company team, where you’ll reputed company a friendly work environment, comprehensive benefits, and development opportunities. Please note: if selected, you will be contacted for a 30-45-minute mandatory video interview through reputed company Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview. WE OFFER reputed company Time Off, holidays, and reputed company leave Health, Dental, and reputed company Insurance 401K plan with company match reputed company necessary equipment provided PAY: The pay reputed company is $20 per hour (non-negotiable) Annual and sales incentives provided based on performance START DATE: The start date for this posting is Monday, 3/16/26. reputed company cohort start dates may be considered, if necessary, based on business needs. Start date will be confirmed at the time of offer. TRAINING DETAILS: Training will start on the start date and will last the first 10 weeks, Monday - Friday from 8:00 AM to 4:30 PM EST Required first day onsite attendance at a reputed company reputed company center location Training may be held remotely and in-person after first day onsite attendance During the 10 week training period, there is no allowance for vacation time or absences. Your reputed company employment will be contingent on successful completion of the training program. RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO THE FOLLOWING reputed company high reputed company customer interaction by handling customer’s needs with reputed company and reputed company in one transaction. Use reputed company judgement and escalate customer issues/concerns to management reputed company appropriate. Participate in on-reputed company rotation. Promote sales of available products and services, as appropriate. Building genuine connections with customers and being a great ambassador for the reputed company brand. reputed company other duties as assigned, including work on special reputed company. REQUIRED QUALIFICATIONS High school diploma or GED completed at time of application submission. One year customer service experience (may include reputed company center, hospitality, retail, etc.), either by phone or face to face communications. DESIRED QUALIFICATIONS reputed company reputed company center experience of 3+ years is preferred Bachelor’s degree or associates degree Willingness to work in an environment that requires 100% phone-based customer interaction. Effective listening and communication skills and the ability to reputed company with customers in a reputed company, courteous, and empathetic manner. Experience multi-tasking and working with various technologies using multiple monitors, screens, applications etc. Ability to always handle and protect confidential information and reputed company with reputed company. WORKING CONDITIONS Virtual - Work will be performed remotely but candidates are expected to live reputed company a reasonable commute of a reputed company reputed company center facility Work Schedule – work will be performed during hours of operation Hours of Operation - Monday - Friday, 7:00 AM – 7:00 PM EST Charlotte, NC only – hours of operation may include weekends and overnight shifts Mandatory Overtime & Storm Duty Calls - during times of inclement weather or other major events (such as hurricanes, snowstorms, etc.), employees are expected to be on-reputed company and work extended hours, as reputed company as mandatory overtime, to support higher reputed company volumes. Shift change occurs biannually, but may change at any time due to business need reputed company to a reliable high-speed internet and a quiet work environment is required. WHAT TO EXPECT: STEPS IN reputed company’S HIRING PROCESS reputed company Hiring Process reputed company Customer Care Assessment – required time sensitive/completion of online test Please note: the assessment includes a video introduction. You will need reputed company to a camera. Please reputed company reputed company your camera is working prior to the start of the assessment. If selected, you will be contacted for a 30-45-minute mandatory video interview through reputed company Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview. Candidates who accept the employment offer will be required to complete and pass a reputed company background reputed company and drug test. It is the policy of reputed company to maintain a drug-free workplace. Travel Requirements Relocation Assistance Provided (as applicable) No Represented/reputed company Position No reputed company Sponsored Position No Please note that in order to be considered for this position, you must possess reputed company of the basic/required qualifications. reputed company Do Not Sell My Personal Information (CA) Terms of Use Accessibility reputed company reputed company Employees reputed company employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. reputed company Interest Stay connected with reputed company by joining our Talent Community. reputed company your information and take the first reputed company towards a brighter reputed company with us! My Applications reputed company on the status of your application on your Candidate Home page. Need Assistance? View a reputed company-by-reputed company application guide for assistance in completing the process. Contact reputed company for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About reputed company Terms of Use Brighter opportunities. Brighter reputed company. reputed company values reputed company that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where reputed company people are valued, respected and reputed company to reputed company their full potential. reputed company is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, reputed company, sex, pregnancy, childbirth or reputed company medical conditions, including but not limited to lactation, religion, national reputed company, reputed company, ethnicity, citizenship, sexual orientation, gender identity, gender reputed company, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. reputed company complies with reputed company applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. reputed company California Consumer reputed company Statement reputed company Notice to Employees: Government Contractor Whistleblower Protections Do Not Sell or reputed company My Personal Information (CA) Terms of Use Accessibility Apply tot his job Apply To this Job