Sr. Insights Analyst, Client Services

About the position Datassential is a leading global intelligence platform for the food and beverage industry. Leveraging billions of data points and cutting-edge AI, we provide a suite of innovative solutions that empower more than 90% of the world’s largest food and beverage brands to develop, market, and sell their products more effectively. Based in Chicago, USA, Datassential has expanded its global reach through strategic acquisitions of CHD Expert (France) in 2022 and Brizo Data, Inc. (Canada) in 2025. In 2024, we secured investment from top-tier private equity firms New Mountain Capital and Endicott Capital—a milestone that fuels our accelerated product roadmap and strengthens our research and development, enabling us to deliver even greater value to our clients. Our remote-first, globally distributed team thrives on diverse perspectives and deep expertise in the food and beverage space. Food brings people together—and at Datassential’s table, there’s room for everyone. You will be part of our Insights team, also known as the “product and data experts” team for our clients. We design beautiful data-driven PowerPoint presentations that deliver insights and provide actionable business recommendations on everything food and beverage. We also provide clients with training on our tools and reports. You will start by mastering Datassential’s syndicated products and use that knowledge to support our clients’ needs through a variety of request types (reports, presentations, etc.). Responsibilities • Use our syndicated products to export data and generate clear, compelling, and impactful insight-driven stories that solve specific customer pain points • Provide actionable insights to our clients • Provide excellent customer service and lead with a customer-centric mindset • Make project recommendations outside of the requested scope that would enhance the storytelling component, and listen for cues that indicate potential upsell opportunities • Be the voice of the customer and collaborate with internal teams to provide feedback that helps improve our solutions Requirements • BA/BS in Marketing, Business, Psychology, Economics or similar field • 3-5 years of market research or data insights experience or related experience in an analytical role • Strong analytical skills and the ability to distill diverse data sets into cohesive and succinct stories with attention to detail depending on the client need • Outstanding organizational skills and the ability to manage multiple projects simultaneously • Excellent communication and consultative skills in both writing and presenting to convey information clearly and effectively to a wide variety of client audiences • Familiarity with G-Suite and intermediate knowledge of PowerPoint and Excel Nice-to-haves • Experience in foodservice a plus Benefits • Medical, Dental and Vision Insurance • 401K with company match • Annual bonus • Unlimited PTO • Wellness Reimbursement/ HQ Gym Apply tot his job Apply To this Job