Customer Service Representative - Bilingual

<div><div><p><b>Customer Service Representative - Bilingual</b></p><p></p><p><b>Pay from $26 to $30 per hour with significant growth and earning potential!</b></p><p></p><p><b>Pennsylvania Branch</b></p><p><b>700 Uline Way, Allentown, PA 18106</b></p><p></p><p><b>Morning Call’s Top Large Employer of 2025!</b></p><p></p><p>Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.</p><p></p><p><b>Why Customer Service at Uline?</b></p><ul><li><p><b>Learn: </b>In-depth training helps you sharpen communication and problem-solving skills.</p></li><li><p><b>Develop: </b>Our professional environment offers one-on-one peer mentoring and room to grow in your career.</p></li><li><p><b>Connect:</b> Build strong relationships in our collaborative in-person setting with regular team events.</p></li></ul><p></p><p><b>Position Responsibilities</b></p></div></div><div><ul><li><p>Process customer orders, make product recommendations and handle account inquiries using world-class technology.</p></li><li><p>Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.</p></li><li><p>Build business relationships with customers over phone, email and chat.</p></li><li><p>Understand customer needs and recommend Uline's best solutions.</p></li><li><p>Help customers navigate Uline's website and online ordering.</p></li></ul><p></p><p><b>Minimum Requirements</b></p><ul><li><p>High school diploma or equivalent. Bachelor's degree <b>preferred.</b></p></li><li><p>Excellent problem-solving, listening and communication skills.</p></li><li><p>Prior customer service experience is <b>a plus</b>, but if you are eager to learn, we will train you!</p></li><li><p><b>Bilingual (English / Spanish) - fluent in both verbal and written forms.</b></p></li></ul><p></p><p><b>Benefits</b></p><ul><li><p>Complete health insurance coverage and 401(k) with 6% employer match that <u>starts day one!</u></p></li><li><p>Multiple bonus programs.</p></li><li><p>Paid holidays and generous paid time off.</p></li><li><p>Tuition Assistance Program that covers professional continuing education.</p></li></ul><p></p><p><b>Employee Perks</b></p><ul><li><p>Best-in-class, clean, modern facilities.</p></li><li><p>First-class fitness center and three miles of beautifully maintained walking trails.</p></li></ul><p></p><p><b>About Uline</b></p><p></p><p>Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.</p><p></p><p>Uline is a <u>drug-free workplace</u>. All new hires must complete a pre-employment <u>hair follicle drug screening</u>. All positions are on-site.</p><p></p><p>EEO/AA Employer/Vet/Disabled</p><p></p><p>#LI-JM2</p><p>#LI-PA001</p><p>(#IN-PACS)</p><p>#ZR-PACS</p></div><p></p><p></p><p>Our employees make the difference and we are committed to offering exceptional benefits and perks!<span>  </span>Explore <a href="" target="_blank">Uline.jobs</a> to learn more!</p>