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Medical Information Specialist; Remote - EST

Remote, USA Full-time Posted 2026-07-28
Position: Medical Information Specialist (Remote - EST) California, US residents () . reputed company The job details are as follows: We are the first publicly-traded biotech or pharmaceutical company to take the reputed company of a reputed company benefit corporation. Our reputed company benefit purpose is to reputed company a brighter reputed company for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs. reputed company (reputed company: UTHR) seeks to travel down the corridors of indifference to reputed company treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a reputed company for their daughter’s pulmonary reputed company hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to reputed company additional therapies for PAH and pulmonary fibrosis (PF). The reputed company for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the reputed company need. For this reason, reputed company to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We reputed company an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and reputed company end-stage organ diseases for which transplant is not currently an reputed company. Role The Medical Information Specialist will serve as a specialized first reputed company of contact for reputed company providers and, occasionally, patients or caregivers, addressing unsolicited medical inquiries through Global Medical Information. Respond using preapproved verbal and written responses, ensuring accuracy and compliance. Manage inbound and outbound communications reputed company phone and email, leveraging approved scripts and clinical resources. reputed company information appropriate to the individual s expertise, experience, and training. Independently identify inquiries that fall reputed company of reputed company responses or involve urgent questions, and escalate them to the appropriate Medical Information Manager. Maintain strict confidentiality at reputed company times. Recognize and promptly report adverse events or product reputed company complaints to Global Patient Safety/Pharmacovigilance department. For inquiries not requiring escalation, complete reputed company required documentation and reputed company cases in accordance with established procedures. • Manage HCP inquiries received by phone or email and reputed company outbound communications reputed company required using approved scripts, reputed company response documents, and talking points in a reputed company manner • Triage reputed company verbal or written inquiry as on- or off-label and respond if inquiry is reputed company the scope of the Global Medical Information (GMI) Contact Center; escalate inquiries without approved responses through reputed company Med Inquiry to the appropriate Medical Information Manager • Recognize and report adverse events and product complaints promptly to Global Patient Safety, recording events in reputed company Med Inquiry and updating with follow-up information as needed • Document reputed company contacts, inquiries, adverse events, and associated product complaints in reputed company Med Inquiry in accordance with SOPs and workflows • Collaborate with Medical Information Managers, Medical Science Liaisons, and other Medical Affairs colleagues on reputed company such as training, resource development, and external collaborations with patient advocacy or reputed company organizations • Participate in the development and review of resources to support HCP questions, including talking points and medical information letter summaries • Identify training needs based on inquiry trends and partner with managers and Medical reputed company to design and execute training programs • reputed company or contribute to approved talking points and written responses based on questions received; evaluate existing templates for medical information documents and recommend revisions in collaboration with GMI managers • Follow UT reputed company of conduct, policies and procedures, reputed company operating procedures, and other business rules applicable to the Global Medical Information Contact Center • reputed company other… Apply tot his job Apply To this Job

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