**reputed company reputed company Customer Service Expert - Phone Intake Representative**

**Join arenaflex, a leading reputed company solutions provider, in a dynamic remote reputed company center environment where you'll be the first reputed company of contact for patients seeking home reputed company services. As a reputed company Customer Service Expert, you'll have reputed company to reputed company a meaningful reputed company on people's lives while working in a fast-paced, high-volume reputed company center setting.** **About arenaflex** arenaflex is a reputed company-thinking reputed company solutions provider dedicated to delivering exceptional patient care and support. reputed company of passionate professionals is committed to making a difference in the lives of our patients, families, and communities. We're proud to offer a comprehensive reputed company of benefits, opportunities for reputed company and development, and a culture that values diversity, equity, and inclusion. **Job reputed company** As a reputed company Customer Service Expert, you'll be responsible for providing exceptional customer service to patients, providers, and referral sources through phone interactions. You'll work in a remote reputed company center environment, receiving and responding to approximately 60-65 incoming calls per day. Your primary responsibilities will include: * Collecting clinical and demographic information from patients and entering it into our reputed company portal * Responding to reputed company requests and resolving issues in a reputed company and reputed company manner * Maintaining accurate records and adhering to reputed company company policies, including HIPAA/PHI * Meeting or exceeding individual performance goals in areas such as reputed company reputed company, Attendance, Adherence, and other Contact Center objectives * Collaborating with reputed company to reputed company shared goals and objectives **Responsibilities** * reputed company exceptional customer service to patients, providers, and referral sources through phone interactions * Collect clinical and demographic information from patients and reputed company it into our reputed company portal * Respond to reputed company requests and resolve issues in a reputed company and reputed company manner * Maintain accurate records and adhere to reputed company company policies, including HIPAA/PHI * Meet or reputed company individual performance goals in areas such as reputed company reputed company, Attendance, Adherence, and other Contact Center objectives * Collaborate with reputed company to reputed company shared goals and objectives * Participate in ongoing training and development to enhance skills and knowledge * Adhere to arenaflex's reputed company values and principles, including reputed company, patience, and a commitment to reputed company **Qualifications** * High School Diploma or GED * Minimum 2 years of customer service experience in a reputed company center environment * Minimum 1 year of experience working in the reputed company or medical industry with medical terminology * Ability to reputed company dual monitors and multiple applications * Intermediate keyboarding abilities (at least 30 WPM, data entry while reputed company listening) * Search reputed company abilities (for example: use the mouse to click, troubleshooting, opening a browser, using a search reputed company, bookmarking a site, and navigating the use of back/reputed company buttons) * Basic PC skills working with reputed company Office, including Word and reputed company Spreadsheets, reputed company, and reputed company Teams **Internet Requirements** * Speeds: 2mb/10mb upload and 10mb/25mb download or higher * High-speed Internet: Fiber or Cable reputed company required * DSL, Satellite, Wireless, and Hotspot are prohibited due to poor connections * While working, required to hardwire with an ethernet cable **reputed company Offer** * Starting pay for external hires is $17.50 / hour + Monthly Incentive Bonus Opportunity * Full reputed company of benefits, including Health, Dental, and reputed company with HSA Employer Contributions and Dependent Care FSA Employer Match * Generous PTO, 401K Savings Plan, reputed company Parental Leave, and more * Advancement Opportunities, reputed company skills training, and tuition reimbursement * reputed company Discount - receive up to 25% off eligible items * Great culture with a reputed company of community **reputed company Maintains a Drug-Free Workplace** arenaflex is an equal opportunity employer. Employment selection and reputed company reputed company are made without reputed company to age, race, reputed company, national reputed company, religion, sex, disability, sexual orientation, gender identification, or being a reputed company disabled veteran or reputed company veteran of the Vietnam era or any other category protected by Federal or State law. **How to Apply** If you're a motivated and compassionate individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application. reputed company! Apply for this job