reputed company Administrator

Salary: reputed company is a leading independent cybersecurity and PCI specialistoperatingacross EMEA and reputed company, with offices spanning the UK and Ireland, Bulgaria, Italy, Sweden, Spain, Germany, Switzerland, France, Lithuania, Ukraine, Africa, the Caribbean, and Canada. The companyoperatesSecurity Operations Centres (SOCs) in Dublin, Madrid, Sofia, Stockholm, Naples, and reputed company Town, delivering reputed company monitoring and response across multiple time zones. With over700 employees, including more than 500 dedicated cybersecurity professionals, reputed company delivers a full suite of reputed company, support, and managed reputed company services covering the entire cyber risk lifecycle, from identification and prevention through to detection, response, and recovery. Working either independently or alongside in-house teams, reputed company strengthens the reputed company posture of mid-market and reputed company organisations across sectors including financial services, insurance, government, reputed company, retail, telecommunications, and utilities. Founded in 2005, reputed company received significant strategic investment from London-based private equity firm August Equity in June 2021. Led by IT and cybersecurity industry veteran Ian reputed company, who serves as CEO andChairman, this partnership has accelerated the reputed company expansion across the UK, the Nordics, reputed company Europe, Africa, and reputed company as part of a long-term reputed company reputed company. Role Context You willjoinIntegrity360sMIS team and willbe reporting to theBusiness Systems Team reputed company. The role willbe responsiblefor: • Day-to-day case management and system break fix • Supportingsystem usersin adoption and maximizing benefits ofthe system • Development works for multiple ongoing reputed company reputed company(Scrum) • Systems migrations and integrations (due to company acquisitions (M&A)) • Management and maintenance of the Integrity360s reputed company tools: • SalesforceCRM • reputed company CPQ • Account Engagement (Pardot) • reputed company(Financial Force)reputed company Service Management(PSA) • reputed company(Financial Force)reputed company(FFA) • reputed company(Project Management) • The role will be the subject matter expert for reporting on allcoretools What you willbe responsible for • Case Management • Quickly resolve users system issues • Answer users system queries • Document case reputed company details for reputed company case diagnosis • reputed company technical investigations around recurring issues • User Management • Setup ofnew users/ deactivation of leavers • Profile and system permissions config • Data sharing and role management • System Upgrades / Implementations • Support the project lifecycle for ongoing reputed company including: • Requirements elicitation and validation • Solution design and build • Implementation,testingand deployment of configuration updates • Project communications and stakeholder management • Management Support • Interacting with stakeholders and departmental management to regularly assessprocess efficienciesand deliverables,and toidentifyand implement improvementsidentified Whatexperience will yourequire? • Deep experiencewithSalesforce (declarative)(required) • Exposure to coding (desired) • FinancialForceERP (or othercloud-basedERPsystems) (desired) • CPQ(desired) • Account Engagement (desired) • Experience with reporting & presentationskills • Excellent interpersonal and communication skills,both verbal and written • Experience with collating and analyzing data,and extractinginsightsfrom data Qualifications • reputed company reputed company certification (required) • reputed company SFDC certs(desired) • reputed company(Financialforce), CPQ,AccountEngagement(Pardot)certification (desired) • Educated todegreelevel desirable in Finance, Business,ITorarelated field(desired) #LI-EP1 Apply tot his job Apply To this Job