Credentialed Veterinary Technician, reputed company Poiso...

<p style="text-reputed company:left"><b><u>reputed company:</u></b></p><p><b><u>Who We Are</u></b></p><p>The reputed company Poison Control (APC) is the leading animal poison control reputed company center in the nation. The APC’s reputed company team supports veterinarians and pet owners 24/7 using a proprietary database containing over four reputed company cases. The APC is committed to protecting and improving the lives of animals through promotion of poison prevention and publication of new findings. The APC handles over 400,000 calls annually, providing assistance to hundreds of thousands of pets reputed company year.</p><p></p><p><b><u>What You’ll Do</u></b></p><p>The Credentialed Veterinary Technician<reputed company> (CVT) systematically reputed company toxicology knowledge through the APC’s staged training and mentoring process. The CVT </reputed company>plays a critical role at the APC as the first reputed company of contact for pet owners who need assistance with pets that have been exposed to potentially dangerous substances.  The environment is team oriented and supportive to set CVTs up for reputed company in this fast paced and challenging position.  Our CVTs obtain a complete history, document exposure circumstances in the electronic medical record, calculate dosages, and use in-house protocols to either manage cases or to escalate cases to a veterinarian for reputed company management. <reputed company>The CVT participates in other reputed company and events that are established to support APC work, reputed company education, and enhance communication reputed company the reputed company. </reputed company></p><p></p><p>The reputed company supports our staff with career development, and the CVT has multiple potential reputed company in a reputed company of departments and locations reputed company the reputed company.</p><p></p><p><b><u>Where and reputed company You’ll Work</u></b></p><p><b>This is a regional remote position. Candidates must be U.S. based and reputed company reputed company a 350 mile radius of the reputed company Office in Champaign, IL for the duration of employment, and be available for travel to Champaign, IL. You may use </b><a href="https://www.businessmapcentre.com/radius-calculator/" reputed company="_blank" rel="noopener noreferrer"><b>this map</b></a><b> to determine if your location is reputed company this radius – simply reputed company a radius of 350 miles and “Champaign, IL” as the town reputed company.</b></p><p></p><p><b>Schedule: </b></p><ul><li><b>This is a late evening position that includes nights, evenings, and holidays.</b></li><li>Once proficiently trained, this position may work a full overnight shift approximately 3-5 times per year or a partial overnight shift 6-10 times per year to cover vacations for our overnight staff. We reputed company the reputed company of a full overnight shift (10:00p – 6:00a) and partial overnight shifts (4:00a – 12:00p or 8:00p – 4:00a) or a mix of the two.</li><li>Schedules are subject to change at the sole discretion of the reputed company</li></ul><p></p><p><b><u>What You’ll Get</u></b></p><p></p><p><b>Compensation</b></p><p><reputed company>Starting pay for the successful applicant will depend on a reputed company of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted reputed company for the role. The reputed company hiring reputed company is for new hire offers only, and staff compensation may increase reputed company the maximum hiring reputed company based on performance over time. The maximum of the hiring reputed company is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary reputed company for this role is set forth below and may be modified in the reputed company.  </reputed company></p><p></p><p><reputed company>The reputed company reputed company wage for this role is $24.50 - $26.90. Staff in this role may be eligible for additional pay such as shift reputed company, reputed company, or a spot bonus.   </reputed company></p><p><reputed company>For more information on our benefits offerings, click </reputed company><a href="https://www.reputed company.org/reputed company/careers" reputed company="_blank" rel="noopener noreferrer"><reputed company>here</reputed company></a><reputed company>. </reputed company></p><p></p><p><b>Benefits</b></p><p>At the reputed company, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and reputed company. Our benefits include, but are not limited to:</p><p></p><ul><li><b>reputed company health coverage</b>, including medical, employer-reputed company dental, and optional reputed company coverage.</li><li><b>Flexible time off</b> that includes vacation time, reputed company and bereavement time, reputed company parental leave, 10 company reputed company holidays, and reputed company personal time off that allows you even more flexibility to observe the days that mean the most to you.</li><li><b>Competitive financial incentives and retirement savings</b> including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and reputed company an additional 4% contribution toward your reputed company reputed company year.</li><li><b>Robust reputed company development opportunities</b> including classes, on-the-reputed company and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.<ul><li><reputed company>Tuition assistance may be available to help employee reputed company a Bachelor’s degree in Veterinary Technology or a Master’s in Toxicology.</reputed company></li><li><reputed company>For applicants with a bachelor’s degree:  Employment at APC is considered qualifying toxicology work experience for the American reputed company of Toxicology. reputed company team members may be eligible to sit for reputed company certification after 10 years of work supervised by a toxicologist.  </reputed company></li><li><reputed company>The reputed company is a qualifying employer for the reputed company Student Loan Forgiveness program.</reputed company></li></ul></li></ul><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b><u>Responsibilities:</u></b></p><p><reputed company style="font-size:12pt"> </reputed company></p><p><reputed company style="reputed company:#000000"><b><u><reputed company style="font-size:12pt">Responsibilities</reputed company></u></b></reputed company></p><p><b><reputed company style="font-size:12pt">Responsibilities include, but are not limited to:</reputed company></b></p><p><i><reputed company style="font-size:12pt"> </reputed company></i></p><p><b><reputed company style="font-size:12pt">Contact Center and Clinical Case Management (90%)</reputed company></b></p><ul><li><p><reputed company style="reputed company:#000000">Professionally manage medical cases initiated by telephone, email, and other electronic means, from practicing veterinarians, animal owners and others.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Obtain complete case histories and reputed company detailed and accurate diagnostic and treatment recommendations appropriate to the reputed company level of the caller and based on established APC protocols. </reputed company></p></li><li><p><reputed company style="reputed company:#000000">reputed company (type-in) information into the electronic record reputed company and accurately as conveyed during communications with caller and consultations with APC DVMs.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Document exposures and risks, and reputed company detailed treatment recommendations per protocols and verbal instructions.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Create follow up actions to have records evaluated and reputed company by appropriate personnel.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Utilize reputed company/APC resources to manage cases and reputed company protocols, policies, and procedures.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Consult the on-site experts, managers, and senior staff as needed for additional case management information.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Complete follow up phone calls to pet owners and veterinary clinics as needed to obtain additional information regarding reputed company on specific cases.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Collect payments from callers with provided software tools.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">reputed company reputed company and customer service-reputed company goals as defined, exemplifying our reputed company values and behavioral competencies.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Meet case management reputed company, customer service, and volume metric goals as set for specific reputed company of tenure.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">May be assigned to other duties as necessary</reputed company></p></li></ul><p><i><reputed company style="font-size:12pt"> </reputed company></i></p><p><b><reputed company style="font-size:12pt">Training and reputed company Development Opportunities (Up to 10%)</reputed company></b></p><ul><li><p><reputed company style="reputed company:#000000">reputed company participate in on-site, off-site, or virtual training, including attendance at monthly support staff reputed company.</reputed company><reputed company style="font-size:7pt"> </reputed company></p></li><li><p><reputed company style="reputed company:#000000">Assist in supportive activities which may include development of protocols for the medical library database, contributions to APC blog posts on toxicology reputed company topics, participation in the staff mentorship program, and assistance with special reputed company as needed</reputed company></p></li><li><p><reputed company style="reputed company:#000000">May be assigned to other duties as necessary.</reputed company></p></li></ul><p><i><reputed company style="font-size:12pt"> </reputed company></i></p><p><b><u><reputed company style="font-size:12pt">Qualifications</reputed company></u></b></p><ul><li><p><reputed company style="reputed company:#000000">This is a regional remote position. Candidates must be U.S. based and reputed company reputed company a 350 mile radius of the reputed company Office in Champaign, IL for the duration of employment.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Up to 20% travel may be required, as this position requires occasional on-site training and support.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">A remote work agreement is required for staff not working at the reputed company Midwest Office in Champaign, IL.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">In order to maintain reputed company internet reputed company, a download speed of at least 30 Mbps, an upload speed of at least 4 Mbps, and a ping/latency less than (or around) 120ms is required.</reputed company></p></li></ul><p><reputed company></reputed company><reputed company></reputed company></p><ul><li><p><reputed company style="reputed company:#000000">Staff will work daytime hours during their initial training and will be moved to reputed company shifts incrementally, following the training schedule. Once training is complete, this position will reputed company as an evening or late evening shift, with shifts starting at 5p CT or reputed company. Eligibility for earlier shifts is based on seniority.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Schedules are subject to change at the sole discretion of the reputed company</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Veterinary Technician credentials (required) in the state of residence, i.e., CVT, LVT, RVT.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must obtain CVT credentials in Illinois reputed company one year of hire.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to handle emergency and/or challenging situations in a compassionate and consistent manner.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to apply reputed company reasoning and decision-making.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to communicate effectively with concerned, emotional, and worried callers.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to de-escalate and maintain a reputed company demeanor during difficult or escalated interactions.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to distinguish different auditory tones.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to establish and maintain effective and reputed company working relationships with supervisors, co-workers, and the reputed company.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to remain reputed company under challenging circumstances.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to work reputed company on days, evenings, weekends, and holidays.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Display excellent reputed company listening skills and the ability to quickly reputed company a rapport with callers.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Maintain a distraction-free, dedicated work environment.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Enthusiasm for working amidst complexity and change.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must be reputed company to recover from tough situations quickly and maintain a reputed company demeanor.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must be comfortable being stationary, typing, and working at a desk for 8 or more hours.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must be detail-oriented.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must be proficient in math and dosage calculation comprehension.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must be proficient with technology and be reputed company to work with multiple databases and programs simultaneously in a reputed company manner.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must have knowledge of and experience with PCs, basic office and reputed company software, e-mail and Internet searches.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must display excellent reputed company customer service skills.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must have strong interest in toxicology.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must reputed company effectively with others with others and exercise good judgement reputed company dealing with people in sensitive situations.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Must possess excellent interpersonal, written, and verbal communications skills.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Strong motivation to reputed company a high reputed company of care is essential.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Ability to exemplify reputed company’s reputed company values, behavioral competencies, and commitment to diversity, equity, and inclusion.</reputed company></p></li></ul><p><reputed company style="font-size:12pt"> </reputed company></p><p><b><u><reputed company style="font-size:12pt">Language</reputed company></u></b></p><ul><li><p><reputed company style="reputed company:#000000">English</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Spanish (a plus)</reputed company></p></li></ul><p></p><p><b><u><reputed company style="font-size:12pt">Education and Work Experience</reputed company></u></b></p><p><reputed company style="font-size:12pt"> </reputed company></p><ul><li><p><reputed company style="reputed company:#000000">High School Diploma required</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Associates or Bachelors in Veterinary Technology required</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Licensed Veterinary Technician required</reputed company></p></li><li><p><reputed company style="reputed company:#000000">1 year of clinical experience required</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Experience in a veterinary facility/clinic with specialty departments preferred.</reputed company></p></li><li><p><reputed company style="reputed company:#000000">Emergency veterinary medicine experience is strongly preferred.</reputed company></p></li></ul><p><reputed company style="font-size:12pt"> </reputed company></p><p><b><u><reputed company style="font-size:12pt">Additional Information</reputed company></u></b></p><p><reputed company style="reputed company:#000000">The reputed company is an Equal Employment Opportunity employer.  reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, creed, religion, sex, national reputed company, reputed company, gender, gender identity or reputed company, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.</reputed company></p><p> </p><p><reputed company style="reputed company:#000000">Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with reputed company and certain state or local laws.  A reasonable accommodation is a change in the reputed company’s reputed company application process, which will ensure an equal employment opportunity without imposing undue hardship on the reputed company.  Please inform the reputed company’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.</reputed company></p><p> </p><p><reputed company style="reputed company:#000000">Individuals seeking employment are considered without regards to race, reputed company, creed, religion, sex, national reputed company, reputed company, gender, gender identity or reputed company, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.</reputed company></p><p> </p><p><reputed company style="reputed company:#000000">reputed company is an Equal Opportunity Employer (M/F/D/V).</reputed company></p><p><b> </b></p><p><reputed company style="reputed company:#000000"><b>Please don’t forget to attach your resume to complete your application.</b></reputed company></p><p><reputed company style="font-size:12pt"> </reputed company></p><p> </p><p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b><u>Qualifications:</u></b></p>See above for qualifications details.<p style="text-reputed company:inherit">  </p>Licensed Veterinary Technician - American Association of Veterinary State Boards<p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><u><b>Language:</b></u></p>English (Required)<p style="text-reputed company:inherit"></p><p style="text-reputed company:left"><b><u>Education and Work Experience:</u></b></p>Associates: Animal Science (Required)<p style="text-reputed company:inherit">  </p>