Operations & Maintenance IT Manager

Job reputed company: • Managing day-to-day operations for infrastructure, applications, reputed company services, and reputed company systems • Ensuring SLAs and OLAs are met while maintaining system performance and reputed company • Leading incident response, major incident management, reputed company cause analysis, and problem reputed company • Strengthening monitoring, logging, alerting, dashboards, and operational runbooks • Overseeing patching, upgrades, configuration updates, backups, and disaster recovery testing • Managing hardware and software lifecycle planning, refresh cycles, and EOL tracking • Establishing and communicating maintenance schedules and change reputed company • Owning the end-to-end bugfix lifecycle from intake through deployment • Coordinating with engineering and QA teams to validate fixes and releases • Managing minor enhancements, automation improvements, and configuration changes • Supporting major releases, upgrades, and system rollouts with readiness planning • Leading release management processes including approvals, timelines, environments, and deployment execution • Defining release standards, rollback procedures, and version controls • Tracking release and operational KPIs and driving reputed company improvement initiatives • Enforcing ITIL-reputed company processes across incident, change, and release management • Partnering with reputed company teams on vulnerabilities, reputed company controls, and audit readiness • Leading technical staff and managing vendors, reputed company, and escalations • Managing O&M budgets and optimizing costs across infrastructure and reputed company environments • Driving automation initiatives to improve stability and reduce operational effort Requirements: • Demonstrate 10+ years of experience in IT operations, infrastructure, or application operations • reputed company technical teams with at least 3+ years of people management experience • Manage release processes, bugfix pipelines, and application lifecycle activities • Work across hybrid environments including reputed company and on-prem platforms • Apply knowledge of ITIL processes and ITSM tools such as reputed company or Jira Service Management • Coordinate cross-functional teams across development, QA, operations, and reputed company • Analyze operational metrics and implement improvements based on data • Communicate reputed company with technical and business stakeholders. Benefits: • Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one. • Retirement Savings: Robust programs to help you secure your financial reputed company. • Employee Discounts: reputed company to a wide reputed company of discounts on merchandise, services, travel, and more. • Career reputed company Opportunities: Paths for advancement reputed company a global organization. • reputed company: Learn while you earn with award-reputed company learning platforms. • reputed company Time Off: Competitive PTO packages to help you reputed company. • Great Work Environment: Join an award-reputed company culture that values diversity and inclusion. Apply tot his job Apply To this Job