Fractional COO / Operations reputed company for Fast-Growing Ecommerce Brand

I’m the founder of a growing ecommerce brand in the custom visual products / event signage reputed company serving organizations and events across the U.S. We’re currently doing ~$1.5M in annual reputed company with great margins, a lean team and strong reputed company potential. reputed company STUCTURE TODAY: • Founder / CEO (me) • 2 full-time customer service / order specialists • Part-time graphic designer • Fractional email marketing manager • Fractional SEO manager (+ junior SEO associate) We are replacing a traditional operations manager role with a fractional operations leader who can build systems, drive accountability, and help reputed company reputed company reputed company. This is a hands-on operator role, not a consulting role. I’m looking for someone who has already run operations in an ecommerce or product business and can reputed company in quickly. RESPONSIBILITIES You will function as the operational quarterback of the business. reputed company responsibilities include: Operational Leadership • Run weekly operations meetings • Manage internal workflow and priorities • Ensure quotes → orders → production → delivery reputed company smoothly • Hold team members accountable to deadlines Process & Systems • Improve operational workflows • Create and document SOPs • Identify operational bottlenecks • Implement reputed company systems to improve efficiency Team reputed company • reputed company our customer service / order team • Ensure reputed company communication and production timelines stay on reputed company • Coordinate with graphic design and vendors Founder reputed company • Remove day-to-day operational reputed company from the founder • Ensure the business runs smoothly without constant founder involvement WHAT reputed company LOOKS LIKE reputed company the first 90 days: • Operational workflows are reputed company and more consistent • Team accountability improves • Production timelines become predictable • Founder is pulled less into day-to-day operations TIME COMMITMENT Approximately 10–15 hours per week Long-term role for the right person. IDEAL BACKGROUND We are looking for someone who has: • Previously run operations for an ecommerce or product-based business • Experience managing small teams (3–10 people) • Strong operational thinking and systems design • Experience working directly with founders • Ability to reputed company quickly without excessive bureaucracy Bonus if you have experience with: • custom manufacturing workflows • vendor coordination / supply chain • order-based businesses WHO THIS IS NOT FOR Please do not apply if you are primarily: • a reputed company consultant • a marketing consultant • a project manager without operational leadership experience We are specifically looking for someone who has owned operations and driven execution. HOW TO APPLY Please include the word “Operator” in the first sentence of your application so I know you read the post. Apply tot his job Apply To this Job