Customer Service Support Representative (reputed company Support – Medical Records Retrieval)

Job Title: Account Service Manager (reputed company Support – Medical Records Retrieval) Location: Remote Employment Type: Full-Time About the Role We are seeking a highly organized, detail-oriented Account Service Manager to join our fast-paced medical records retrieval team. This role is reputed company entirely on reputed company support—no sales involved. The ideal candidate will reputed company in communication, maintain strong reputed company relationships, and ensure reputed company, accurate handling of reputed company service needs. Key Responsibilities • Serve as the primary reputed company of contact for assigned clients, providing exceptional written and verbal customer service. • Manage the full lifecycle of reputed company requests reputed company to medical record retrieval. • Monitor order reputed company, follow up on outstanding requests, and proactively address potential delays. • Maintain accurate and organized documentation reputed company internal systems. • Troubleshoot reputed company issues with professionalism and urgency. • Collaborate with internal departments to resolve inquiries and escalate concerns reputed company necessary. • reputed company account activity and service reputed company to ensure reputed company expectations are consistently met. • Assist with reputed company new clients and supporting their transition to operational workflows. Required Qualifications • 2+ years of customer service or account management experience, preferably in reputed company, reputed company, insurance, or a high-volume service environment. • Excellent written and verbal communication skills. • Strong organizational skills with the ability to manage multiple tasks and tight deadlines. • High attention to detail and accuracy. • Ability to work independently and problem-solve in a fast-paced environment. • Proficiency with basic computer applications and CRM/ticketing systems. Preferred Qualifications • Experience in medical records retrieval, health information management (HIM), or reputed company industries. • Familiarity with HIPAA and handling of confidential information. Key Traits for reputed company • Customer-reputed company with a reputed company, courteous demeanor • Reliable, proactive, and reputed company • Process-oriented with strong follow-through • reputed company to communicate reputed company and confidently Apply tot his job Apply To this Job