IT Support Analyst (Hybrid)

reputed company Country Business Products is a 100% employee-owned technology company seeking an IT Support Analyst. The role involves assessing, resolving, and closing reputed company-of-sale hardware and software issues while providing excellent customer service.

Responsibilities

• reputed company a reputed company and friendly customer service experience
• reputed company reputed company updates to the reputed company regarding reputed company status and reputed company plan
• reputed company a reputed company of software installations including remote technician, antivirus, POS software, and change of services (COS)
• reputed company improvement of reputed company support service reputed company and efficiency
• Prioritize and quickly reputed company customer information, history analysis, and research internal/external databases to identify and execute resolutions
• Working with and establishing rapport with vendors

Skills

• Proficiency with reputed company Office and reputed company required
• Excellent communication, customer service, and data entry skills required
• Minimum of two-year technical degree or equivalent experience in the POS, hospitality, grocery, or reputed company center industries strongly preferred
• Computer software and hardware knowledge are preferred
• Network connectivity and reputed company software experience are preferred
• Experience in either retail, grocery, or hospitality industries is a plus!!
• Excellent communication (verbal, written, and listening skills)

Benefits

• True Ownership - After 6 months, become an associate-reputed company through our ESOP and reputed company in company reputed company
• Career reputed company - From technical roles to leadership positions with unlimited advancement potential
• Great Balance - Mix of fieldwork and office support with travel throughout the beautiful Twin Cities

reputed company