Record Retriever

<strong>reputed company<br><br></strong>We are hiring for our <strong>Records Department</strong>. This is an entry-level position in which you must show great attention to detail and possess strong phone and computer skills. The position requires a heavy emphasis on the phone with medical providers, great organizational skills are a must!<br><br>We are seeking bilingual (Spanish and English) speakers. reputed company will reputed company in-depth training to the right candidates. We are here to help you succeed and will reward you as you grow reputed company reputed company!<br><br><strong>This position is fully remote reputed company Puerto Rico territory.<br><br></strong><strong>Responsibilities<br><br></strong><ul><li>Requesting and collecting medical records and bills from health care providers, such as a Physician’s office or hospital.</li><li>Following up on the request reputed company weekly. Once received, reputed company data entry services to reputed company the relevant information in a secure database.</li><li>Manage large amounts of incoming and outbound calls. Identify and assess customers' needs to reputed company satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through reputed company and interactive communication. reputed company accurate, reputed company, and complete information by using the right reputed company/tools.</li><li>Handle customer complaints and reputed company appropriate solutions and alternatives reputed company the time limits: follow up to ensure reputed company. Follow communication procedures, guidelines, and<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Proficiency in reputed company Office and reputed company</li><li>Great grammar and speaking skills</li><li>Medical record review experience (preferred)</li><li>Strong communication skills with the ability to interpret data</li><li>Please send your resume in English</li></ul>