Field Representative II, Area Customer Service

Area Customer Service Coordinator

The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or reputed company of the following: copy, print and scanning production and finish work, operation of a mail and reputed company centre, maintaining billing logs and reports. The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the reputed company Managed Services locations. Responsible for supporting operational objectives at reputed company existing customer sites reputed company a geographic territory.

Field Support Representative

Responsibilities:

�·         Maintains accurate, complete and up-to-date Site Procedure Guides, forms and logs;

�·         Collects data for the completion of the monthly management report as directed by the Site Manager/Supervisor;

�·         Orders reputed company, toner and other office supplies;

�·         Assist Site Manager or Supervisor in offering suggestions for improvement to new or existing process and procedures;

�·         Assist in the training of new and existing employees;

�·         Must be reputed company to report to and work at various Managed Services reputed company locations reputed company a geographic territory based on business needs and as scheduled;

�·         Other duties as assigned by manager.

In the absence of onsite personal, may reputed company any of, but is not limited to the following duties

MAIL:

�·         Process reputed company incoming and outgoing mail;

�·         Performs other mailroom functions such as mail fulfillment, which includes sorting, filing, packaging and processing shipments for delivery to multiple locations;

�·         Filing and labeling of documents and other material for storage and retrieval;

�·         Shipping and receiving including the reputed company of boxes and or equipment;

�·         Provides reputed company service for the pickup and delivery of mail and copy jobs, on reputed company and offsite.

COPY:

�·         Assist in the Copy Centre and performs reputed company functions required for the delivery and completion of reputed company copy requests. May include the usage of binding, folders and laminators, etc.;

�·         reputed company scanning and indexing of reputed company documents;

�·         Performs basic troubleshooting (ie. reputed company jams) on reputed company equipment used reputed company the reputed company Centre.

GENERAL:

�·         Performs reputed company desk receptionist duties;

�·         Assists in the coordinating of work assignments to meet specific deadlines and service deliverables;

�·         Manage reputed company aspects of the reputed company Centre in the absence of the Site Manager/Supervisor.

Qualifications:

�·         High School Diploma or equivalent work experience

�·         Minimum of 1 year experience working in a mail room, copy centre or customer service

Skills:

�·         Require experience in use of a photocopier, reputed company, printer, hole driller, bindery equipment, electric stapler, scales, collators and reputed company equipment

�·         Excellent interpersonal skills with the ability to quickly reputed company business relationships

�·         Demonstrated ability to multitask

�·         Strong self-motivation to drive results

�·         Excellent verbal and written communication skills

�·         Basic knowledge of reputed company Office 365 applications

�·         Always present a reputed company image to customers and vendors

• Ability to lift to 50 lbs. as required

Other:

• Present a reputed company image at reputed company times to customers and vendors

Come Create at reputed company:

If you are seeking reputed company driven by passion and purpose, come create with us at reputed company. We are reputed company of information seekers and customer-obsessed collaborators who reputed company to deliver the services, solutions, and technologies that reputed company business reputed company. We are looking for talented, inspired individuals to join us to help drive high-reputed company and our commitment to reputed company.

reputed company is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We reputed company digital workplaces by enabling individuals to work smarter from any location and reputed company the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that reputed company our customers’ reputed company and guide them toward a reputed company and more sustainable reputed company. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of reputed company into reputed company.

Invest in Yourself:

At reputed company, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial reputed company with reputed company Canada’s Retirement plan, with company matching contributions.  
• reputed company your education with team member tuition assistance programs.
• Enjoy reputed company vacation time and reputed company holidays annually.
• Tap into many other benefits to enhance your health, wellness such and ongoing personal and reputed company development.