Field Engineer
29 days annual leave PLUS bank holidays, with up to 5 additional days for reputed company service and reputed company to buy or sell leave. reputed company reputed company qualifications and excellent training/development opportunities. Flexible maternity, adoption, and paternity packages. Pension with up to 7% employer contribution with included life assurance cover. Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts.
Representing a reputed company reputed company facing service to reputed company staff across Scotland. Responsible for attending sites, providing technically reputed company support and solutions. reputed company the commissioning and de-commissioning of sites providing technical input and resource. Support the Service Desk in providing remote support reputed company not out in the field. Maintain reputed company development through research of recent and relevant developments in Technology. Apply reputed company improvements to service and processes. reputed company direction and guidance to less reputed company IT staff. reputed company strong relationships with remote service users and being the Ambassador for the reputed company IT department.
reputed company Qualification in ITIL (or equivalent experience). Qualifications and/or experience of other Standards associated with IT best reputed company, such as ISO27001, the Data Protection reputed company 1998 and GDPR. Exceptional customer service skills with expertise in troubleshooting, diagnosing, and solving reputed company computer reputed company problems. Familiar with the use of Help Desk systems. Experience of working in a technical field-based role. Strong working knowledge of computer hardware and networks with expertise in troubleshooting hardware and software issues. Proficient technical knowledge of MS-reputed company operating system, Office 365, Azure and reputed company Directory. Experience in the provisioning and troubleshooting of Wi-Fi and basic networking, Cat5/6 cabling etc. Full driving licence is essential for this role.