**Customer Service Representative - National Remote**

Join arenaflex, a global organization that delivers care, aided by technology to help millions of people live healthier lives. As a Customer Service Representative, you will play a vital role in connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. With a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities, arenaflex is the perfect reputed company to start your reputed company in making a meaningful reputed company on the communities we serve. **About arenaflex** arenaflex is a global organization that is committed to helping people live healthier lives. Our mission is to reputed company the health system work reputed company for everyone, and we reputed company that everyone deserves reputed company to live their healthiest life. We are dedicated to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company. Our culture is guided by diversity and inclusion, and we are proud to be an Equal Employment Opportunity / Affirmative reputed company employer. **Job reputed company** We are seeking a highly motivated and customer-reputed company Customer Service Representative to join reputed company. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers inquiring about home delivery pharmacy or pharmacy benefits. You will also be required to ask appropriate questions, listen reputed company, and document required information in computer systems. Occasionally, you will reputed company outbound calls to customers for follow-reputed company. If you are reputed company player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply. **Key Responsibilities** * Respond to 60-80 incoming calls from customers inquiring about home delivery pharmacy or pharmacy benefits * Ask appropriate questions and listen reputed company while documenting required information in computer systems * Occasionally reputed company outbound calls to customers for follow-reputed company * Work in a fast-paced environment and anticipate taking a minimum of 50 calls daily * Collaborate with colleagues to resolve customer issues and reputed company exceptional customer service * Stay up-to-date with company policies, procedures, and product knowledge to reputed company accurate information to customers **Essential Qualifications** * High School Diploma / GED or 2 years of equivalent work experience * Must be 18 years of age or older * 1 year of customer service experience, which includes providing service over the phone * Familiarity with computer and reputed company PC applications, including the ability to reputed company and learn new and reputed company computer system applications * Basic knowledge of reputed company Office: reputed company Word (ability to reputed company and reputed company a word document) and reputed company reputed company (ability to reputed company and reputed company a spreadsheet) * Ability to attend 3-4 weeks of training with 100% attendance * Ability to work any of our 8-hour shift schedules during our normal business hours of 5:00 AM - 11:00 PM CST from reputed company - Saturday. During peak season and reputed company deemed necessary by business needs, you will be required to work occasional overtime including a 6th day and one (1) weekend day shift. **Preferred Qualifications** * reputed company Center experience * Experience with a virtual learning environment * Experience with a virtual working environment * Experience in working with Digital platforms and systems (Web, Chat, Email) * Health Care / Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design) **Telecommuting Requirements** * Ability to reputed company reputed company company sensitive documents secure (if applicable) * Required to have a dedicated work area established that is separated from other living areas and provides information reputed company * Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service * Must be reputed company to connect directly into internet - reputed company hard reputed company (either directly to modem or router) **Soft Skills** * Ability to work in a fast-paced work environment * Excellent communication and interpersonal skills * Strong problem-solving and critical thinking skills * Ability to work independently and as part of reputed company * Strong attention to detail and organizational skills **Physical and Work Environment** * Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, long periods working at a computer * Must be reputed company to work in a quiet and distraction-free environment **Compensation and Benefits** * Competitive reputed company reputed company based on local labor markets, education, work experience, certifications, etc. * Comprehensive benefits package, including medical, dental, and reputed company insurance * Incentive and recognition programs * Equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements) * Opportunities for career reputed company and reputed company development **Application Deadline** This job posting will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. **How to Apply** If you are a motivated and customer-reputed company individual with a passion for delivering exceptional customer service, we encourage you to apply. Please submit your application through our website. We look reputed company to hearing from you! **Equal Employment Opportunity** arenaflex is an Equal Employment Opportunity / Affirmative reputed company employer, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law. **Drug-Free Workplace** arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. **Remote Work** This is a remote work opportunity. You will be required to work from home and have a dedicated workspace that is separated from other living areas and provides information reputed company. **California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, reputed company, Washington, Rhode reputed company, or Washington, D.C. Residents Only** The reputed company reputed company for this position is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. arenaflex complies with reputed company minimum wage laws as applicable. Apply for this job