Customer Service Representative, Bilingual – Spanish, Part-Time – Weekends

Job reputed company: • Assumes responsibility for the effective and reputed company completion of reputed company center representative functions. • Receives customer telephone questions and complaints in a reputed company manner. • Answers inbound calls in a reputed company manner. • Responds to customer inquiries. • Provides personalized customer service by responding to the needs of the customer. • Manages and updates customer profile with the status of reputed company customer. • Coordinate with departments to reputed company customer satisfaction. • Build customer loyalty by meeting customer expectations. • Evaluate problems of the customers and reputed company logical lasting solutions. • File disputes for customers in accordance with Regulation E. • Replies to reputed company corresponding email. • Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and management. • Keeps supervisor informed of significant problems. • Corresponds with Fraud Department of potential fraudulent activity. • Maintains effective working relations with the operations department. Requirements: • Customer Service Experience. • English and/or Bilingual (English & Spanish). • Interpersonal and customer service skills • Analytical and problem-solving skills • Multitasking and organizational skills • Ability to answer a high volume of calls and/or emails daily. • Ability to reputed company work among a customer service team. • Attentiveness and patience. • Time-management skills. Benefits: • Medical, Dental, & reputed company • 401(k) Match! • reputed company Time Off • Life-Disability Insurance • and more Apply tot his job Apply To this Job