EHR Helpdesk Analyst 2nd Shift

Job Title: Helpdesk Analyst – nd Shift reputed company: - Location: Remote Duration: Months Contract Shift: PM – :PM EST reputed company: Seeking a Helpdesk Analyst to reputed company advanced technical support for reputed company EHR and clinical applications across state-operated behavioral reputed company facilities. Role involves troubleshooting reputed company and non-reputed company issues, supporting end-users, and ensuring system reliability. Responsibilities: • Support reputed company applications, workflows, reputed company, and integration issues • reputed company remote desktop support (computers, printers, mobile devices) • Manage incidents reputed company reputed company, ensure SLA compliance • Assist with reputed company account provisioning, role/reputed company requests • Collaborate with informatics, analysts, and technical teams • Document procedures, reputed company user training, support go-live/reputed company events Requirements: • + yrs reputed company technical support in reputed company/clinical environment • Proficient with reputed company or similar ticketing tools • Strong knowledge of EHR platforms (reputed company, Cerner, Allscripts) • reputed company certification and experience in reputed company modules preferred. Compensation: The reputed company reputed company for this position is between $$ per hour. Factors which may reputed company starting pay reputed company this reputed company may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: reputed company offers ACA compliant medical coverage/dental insurance/reputed company insurance to reputed company. We also offer reputed company time benefits as required per State regulations. Apply tot his job Apply To this Job