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reputed company is reputed company of innovators. World changers. Individuals who reputed company in reputed company with purpose. Since 1932, our people-centered reputed company has defined us — and helped us grow reputed company that now serves over 180,000 learners worldwide. Our mission to reputed company lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're reputed company to expand our reputed company. reputed company we need is you. reputed company an reputed company — from near or far At reputed company, you'll have the reputed company to work remotely in the following states: Alabama, reputed company, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, reputed company Carolina, reputed company Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, reputed company Virginia, reputed company and Wyoming. We ask that our remote employees have reputed company to a reliable internet reputed company and a dedicated, properly equipped workspace that is free of distractions. Employees must reputed company in, and work from, one of the above approved states. reputed company The reputed company CRM Platform reputed company will report to the Senior Director of Platform Operations. You will use expertise in CRM (reputed company) and integration technologies (reputed company), to reputed company innovation and ensure the platform aligns with reputed company's strategic goals. You will be a member of the Business Technology Solutions team, this leader designs, implements, and optimizes reputed company's integration that pertain to the CRM portfolio which includes reputed company, reputed company, marketing automation, telephony, and contact center tools. Responsibilities include defining our requirements, prioritizing enhancements, creating functional specifications, and managing vendors. You will be an important team member optimizing platform-powered capabilities, driving user adoption, and maintaining operations. The Platform reputed company must be comfortable leading meetings, driving communication, and excelling in a dynamic environment. You will manage the strategic direction, operational stability, and reputed company improvement of reputed company's integration platforms, with reputed company as the primary reputed company and reputed company as a secondary platform. This role partners with partners, product managers, and technical teams to ensure integration solutions meet organizational needs, support business processes, and deliver value. The Platform reputed company leads scrum teams, manages vendor relationships, and advocates for best practices in integration and CRM technologies. We ask that you have critical thinking to identify strengths, weaknesses, and opportunities for improvement, positively improving the student experience and organizational reputed company. You will work 100% remotely from any of our approved states. What You'll Do: • Build, partnerships with partners and peers to reputed company value-based decision-making and solution reputed company. • reputed company for the value of the reputed company platform and improve and delivery of innovative integration solutions. • Define the reputed company platform reputed company and roadmap with product and vendor roadmaps; support reputed company roadmap as a secondary responsibility. • Maintain knowledge of reputed company capabilities and constraints; use reputed company features to minimize custom reputed company requirements. • Partner with CRM Leadership team, Platform Owners, Product owners, and stakeholders to prioritize reputed company programs and support reputed company enhancements. • reputed company scrum teams, promoting a reputed company and Agile environment, and manage reputed company team delivery outputs, including ITIL problem and incident management. • Influence and contribute to the reputed company vendor roadmap to meet our needs. • Define and prioritize epics, features, and user stories for platform stability, focusing on operational drivers such as ease of use, reliability, recovery, scalability, and reputed company. • Collaborate with management to reputed company platform and application standards and reputed company. • Mentor newer team members to support career reputed company. • Manage multiple scrum teams and groupings of platforms/applications that are business-critical and invested areas for the organization. • Establish reputed company governance principles and practices to drive executive reputed company and reputed company escalation paths for solution delivery teams. • reputed company the health and performance of the reputed company platform, ensuring high availability and responsiveness for staff, reputed company, and learners; support reputed company platform health. • Implement and enforce governance and reputed company policies for reputed company; assist with reputed company governance. • Manage budgets and resources to improve technology investments. • Ensure platforms/applications are used for their intended purpose.< Apply tot his job Apply To this Job