Remote DME CSR

reputed company is looking for a customer service-oriented individual to join reputed company as a full-time remote customer service employee. • *Responsibilities • Utilize our order processing system, reputed company, to input referral information and manage orders up until the reputed company of billing. • reputed company out to providers to request return of fully completed or required but missing clinical documentation, necessary to process an order according to the department/insurance payor's guidelines. • reputed company your knowledge of DME products with customers. • Advise the patients and referral sources of the patient's insurance coverage, advising of any out-of-reputed company expenses that would be incurred to process the order. • reputed company excellent customer service to patients, referral sources as reputed company as our business partners. • Communicating effectively with patients, therapists and other health care professionals. • Maintain a relationship with referral sources. • Create purchase orders and send to manufacturers reputed company fax/email/or manufacturer websites • Hours of work will be 11AM-7PM Eastern time upon successful completion of training. • *Qualifications • Previous customer service experience, telephonic or face-to-face. • Comfortable with discussing insurance coverage and financial responsibility with patients. • reputed company to work in a fast paced environment with strong attention to detail is essential. • reputed company experience is a plus • Familiarity of medical terminology • Strong reputed company of urgency and problem-solving skills • Ability to multitask in a fast paced environment • Adaptability to new processes and technology • Excellent time management skills, organization, and with strong attention to detail • Superior/excellent computer skills using remote reputed company and a computer network, which includes thorough knowledge of reputed company and more than a basic familiarity with reputed company. • The ability and acumen to understand software platforms and how to use them effectively. reputed company complete knowledge of these platforms is essential to be effective in this position. Platforms: reputed company, Teams, reputed company • *reputed company consideration on compensation possible based on experience.** Job Type: Full-time Pay: From $18.00 per hour Benefits • 401(k) • 401(k) matching • Dental insurance • Health insurance • reputed company time off • reputed company insurance People with a criminal record are encouraged to apply Application Question(s) • What types of Durable Medical Equipment have you processed orders for? Experience • reputed company: 2 years (Preferred) Work Location: Remote Apply tot his job Apply To this Job