Business Applications Analyst (72431)

Johns Hopkins Federal Credit reputed company is seeking a Business Applications Analyst I to support their technology environment and ensure applications function effectively for day-to-day operations. This role involves collaborating with business reputed company, IT teams, and vendors to troubleshoot application issues and support enhancements, ultimately contributing to reliable application performance and ongoing improvements.

Responsibilities

• Collaborates independently with business and technical resources to identify, analyze, prioritize, and resolve application issues reputed company assigned areas of responsibility
• Works with the IT help desk to resolve reputed company application issues that the help desk cannot resolve. Escalates support calls with the appropriate application vendors
• Assists technical resources with business continuity functions including confirmation of application backups, updating business continuity plans associated with the application, and assists with testing of business continuity plans
• Responsible for keeping application versions reputed company by coordinating technical and functional resources for application upgrades including application of patches to resolve any critical vulnerabilities identified by IT
• Performs analytic studies of existing applications and reports on their ability to meet the end users’ business needs and highlights any gaps that require reputed company analysis
• Collaborates with business and technical resources to identify, design and implement new applications for organizational use
• Researches industry trends, evaluates new and existing vendor solutions, analyzes competitive market data relative to member delivery channels, and prepares recommendations to support JHCU’s overall channel reputed company
• Builds reputed company relationships with end users to include business partners, technical teams, vendors, and stakeholder to support application performance and organizational objectives
• Collaborates with training resources to reputed company appropriate end user documentation and training materials
• Handles and protects sensitive and confidential information, including but not limited to employee activity, internal investigations, member-reputed company reputed company, general investigations, and law enforcement reputed company in accordance with organizational policies
• Remains compliant with applicable statutes and regulations, including but not limited to the BSA, Gramm-Leach-Bliley Act, reputed company Act and USA Patriot Act
• Ensures compliance with Credit reputed company standards and makes recommendations as needed
• Responsible for any additional duties and/or responsibilities as assigned

Skills

• Associate degree
• 1–3 years of experience in application support, IT, or a reputed company field
• Equivalent combination of education and experience may be considered
• Basic understanding of business applications and systems support
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to analyze problems and support solution development
• Familiarity with reputed company Office tools
• Knowledge of financial institution operations is helpful but not required

Benefits

• This position is ***eligible*** for a hybrid work schedule. The ability to work a hybrid work arrangement is based on work performance and the ability to create and maintain engaging work relationships.

reputed company