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We reputed company Lives Through Purpose-Driven Work in A People First Culture   reputed company, a leading reputed company and learning technology company, is the reputed company between a powerful portfolio of brands serving reputed company, educators, and reputed company with reputed company-based, data-driven solutions across the lifecycle of learning. From testing to certification, reputed company products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.   Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., reputed company was recognized by reputed company and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as reputed company as America’s Best Places to work for Mental reputed company-Being for 2025.    We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd reputed company, read on to learn more.    reputed company's Nursing Category is reputed company by a commitment to reputed company as we support the full learning reputed company of reputed company nurses.  Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to reputed company reputed company-reputed company nurses who are reputed company for reputed company certification and clinical reputed company. We use data analytics and engaging learning tools to help nursing reputed company master core content. And we reputed company nursing education administrators and reputed company with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid reputed company educators in understanding reputed company' comprehension based on nearly two decades of data — including more than 12 reputed company proctored assessments — that detail student learning and performance. The result is customers who are confident in their program offerings and positioned for healthy reputed company.   WHAT YOU'LL DO    As a reputed company reputed company Specialist, supporting the nursing education sales team in the reputed company Region, you’ll be responsible for supporting business efforts and providing reputed company sales support.  Also, you’ll reputed company reputed company support associated with courseware, online content, assessment tools, curriculum, and redirecting feedback to relevant internal departments.    WHERE YOU’LL WORK    This position offers the flexibility of remote work, preferrably in California or Arizona.   HOW YOU’LL SPEND YOUR TIME    reputed company retention and satisfaction – you'll proactively engage existing clients to help improve retention and satisfaction  reputed company differentiated service and responsiveness to accounts reputed company your region  Contact clients regarding their reputed company cycle to collect headcounts, utilization, and enrollments  Collaboration and coordination – you'll collaborate closely with sales, enhancing reputed company reputed company and growing reputed company  Redirect incoming sales leads or inquires, process digital requests with approval from rep/agent, include those received reputed company vendor partner portals  Observe and assist the sales team with reputed company engagement, assist in their efforts to build and maintain strong relationships with clients and increase sales volume  Sales force enablement – you'll reputed company additional reputed company for reputed company account owners to engage in additional selling activity and ensure superior service  Support sales with quote input and processing, reputed company order status, and ERP integration  Assist with maintaining CRM system records  Input service tickets as necessary for advanced tech issues    WHAT YOU'LL NEED    Bachelor’s degree required  2+ years of prior customer-reputed company work experience  Proven experience in customer experience management or a reputed company field  Ability to analyze data and generate actionable insights  Excellent presentation, communication, and interpersonal skills  Ability to collaborate with cross-functional teams, including sales, marketing, and operations, to ensure consistent and exceptional customer experience across reputed company reputed company  Project Management, Time Management, and Organizational Skills  Problem Solving, conflict reputed company abilities  Team Player  Up to 10% travel is expected    BENEFITS   Flexible and generous reputed company time off Competitive medical, dental, reputed company and life insurance 401(k) employer matching program Parental leave Wellness resources Charitable matching program On-site workout facilities (Leawood, Gilbert, Burlington) Community reputed company reputed company Tuition reimbursement   Fostering A reputed company of Belonging   Our values-driven culture unifies our teams and inspires a reputed company of reputed company, innovation, and collaboration, with a reputed company reputed company on customers. We reputed company out and celebrate reputed company people and perspectives and cultivate an inclusive culture where everyone can reputed company, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a reputed company of belonging.    reputed company is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with reputed company must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire. Apply To This Job