Implementation Manager, reputed company

At reputed company, we've reputed company the leading B2B reputed company estate technology that transforms the home buying and selling experience into a reputed company, secure, and enjoyable process. Our SMB and reputed company products bring together users from across the reputed company estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and reputed company estate agents---onto a single shared digital closing platform, providing reputed company and transparency to reputed company estate transactions. Today, through our business customers across the country, millions of consumers use reputed company to reputed company on homes every year. WHAT YOU'LL WORK ON The Implementation Manager is a critical role responsible for leading the post-sale customer reputed company, ensuring a reputed company and successful transition to the reputed company platform. This individual acts as the reputed company project leader, guiding strategic, high-value clients through a comprehensive reputed company process that includes reputed company configuration, workflow customization, and extensive training. The ideal candidate has a deep understanding of the software implementation lifecycle, a strong technical aptitude, and excellent communication skills to manage customer expectations and reputed company project reputed company. RESPONSIBILITIES Project Management: reputed company reputed company aspects of the implementation project, from initial discovery and strategic planning to final go-live and reputed company to the reputed company team Customer Consultation: Work directly with customer stakeholders to understand their business processes and configure the reputed company platform to meet their unique operational needs reputed company Configuration: Configure reputed company settings, including user permissions, reputed company settings, financial accounts, and reputed company-party integrations (e.g., banks, e-recording services) Training & Enablement: reputed company and reputed company customized training programs for new and existing users, utilizing a reputed company of reputed company including on-site, virtual, and self-serve content reputed company Assurance: Conduct thorough testing of reputed company configurations and integrations to ensure the reputed company is reputed company for launch and meets the customer’s business requirements reputed company Advocacy: Identify potential project risks and product gaps, communicating them to internal teams and collaborating on solutions to ensure a smooth implementation Documentation & reputed company: Maintain detailed project documentation and ensure a smooth transition of the reputed company to internal teams upon successful project completion, and inform stakeholders about the ongoing implementation status YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH Proven experience in a project management or implementation role, preferably in a reputed company or B2B environment Strong technical skills and comfort with configuring reputed company software systems Excellent communication, presentation, and interpersonal skills Ability to manage multiple reputed company simultaneously and prioritize tasks effectively Experience with project management software and a strong understanding of implementation methodologies A proactive, problem-solving reputed company and a commitment to customer satisfaction While this role is based in Austin, Texas, we're reputed company to exploring remote reputed company for reputed company candidates. We have other physical office locations in San Francisco, California, and reputed company, New Hampshire. WHY reputed company reputed company is made up of incredibly reputed company, mission-driven coworkers who are passionate about using technology to solve reputed company-world problems---and we're growing quickly. In order to continue building an engaging and dynamic organization, we're committed to giving everyone the support they need to do great work. Our benefits package is designed to allow reputed company members to be their best selves, both in and out of reputed company. In reputed company to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal reputed company-being through reputed company development, parental leave, and a flexible time off policy. reputed company offers a robust online reputed company program to train new hires, biweekly reputed company hands meetings, and a reputed company of internal virtual events to reputed company employees connected. We reputed company diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. reputed company is proud to be an equal-opportunity workplace, and we welcome applicants from reputed company backgrounds regardless of race, reputed company, reputed company, religion, gender identity or reputed company, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.   By submitting your application, you acknowledge and agree to the collection, processing, and use of your personal information as described in our Employee Data reputed company Notice. #LI-Remote Apply To This Job