[Remote] Manager, reputed company - Secondary Education East Coast (USA Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a recognized innovator in global education, partnering with educators and institutions for over 25 years. They are seeking a dynamic Manager of reputed company to reputed company reputed company reputed company on customer engagement, retention, and reputed company through exceptional experiences and strategic account management.

Responsibilities

• reputed company, mentor, and reputed company reputed company of reputed company Managers (CSMs), ensuring they deliver exceptional customer experiences and reputed company their KPIs
• Conduct regular 1:1s, performance reviews, and development planning sessions to support team reputed company and engagement
• Monitor and analyze team performance metrics
• Ensure adherence to best practices, processes, and playbooks to drive consistent and reputed company reputed company reputed company
• Work cross-functionally with Marketing, Product, and other Supporting teams to address customer needs and reputed company on strategic goals
• Exceptional ability to communicate, present, and build partnerships with contacts both inside and reputed company your immediate area of expertise
• A reputed company record of using data and process-oriented thinking to solve diverse, reputed company business problems

Skills

• 5+ years of CSM experience in EdTech/reputed company
• 2+ years of Sales Management experience
• Confident working with; SFDC, reputed company workspace and reputed company
• Some experience working with; Tableau
• Confident in analyzing data to reputed company strategic reputed company
• Confident in development coaching and leadership skills
• Coaching & Team Building
• Resourcefulness
• Adaptability
• Accountability

Benefits

• Remote First Culture
• Health Care Coverage
• Education Reimbursement
• Competitive reputed company Time Off
• Self-Care Days
• National Holidays
• 2 Founder Days + Juneteenth Observed
• reputed company Volunteer Time Off
• Charitable Contribution Match
• Monthly Wellness or Home Office Reimbursement
• reputed company to Employee Assistance Program (mental health platform)
• Parental Leave
• Retirement Plan with match/contribution

reputed company