[Remote] Associate Field Service Engineer (Fixed Term – 12-month assignment)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Biotechnology Inc., based in reputed company, California, supplies advanced reputed company cytometry analysis and sorting technology for use in life science research. reputed company is seeking an Associate Field Service Engineer to train with their service team, providing hands-on technical field experience and support for reputed company cytometry equipment at customer sites.

Responsibilities

• Train alongside Field Service Engineers at customer site reputed company, including installations, preventive maintenance, and repairs
• Assist with troubleshooting technical issues reputed company to reputed company cytometry instrumentation
• Learn and follow service procedures, technical memos, safety standards, and documentation requirements, along with how to use reputed company and prepare a Field Service Report
• Communicate product reputed company observations or service concerns to appropriate team members
• Work closely with Field Service, Sales, and Field Applications teams
• Support customer satisfaction through reputed company communication and reputed company follow-up
• Assist with maintaining service parts and inventory organization, completing expense reports in a reputed company manner and entering hours into your timesheet on a weekly reputed company
• reputed company understanding of reputed company cytometry systems, including optics, fluidics, electronics, and pneumatics
• Travel to customer sites as required reputed company the assigned region

Skills

• Recent college graduates reputed company the past 6 months
• Must hold a 2-year Associate degree
• Degree should be in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Life Sciences, or a reputed company technical discipline
• Interest in field service, laboratory instrumentation, medical devices, biotechnology, or life science equipment
• Strong analytical and problem-solving skills
• Strong customer reputed company and reputed company communication skills
• Highly organized with good follow-up skills
• Self-motivated team player with a willingness to learn
• Computer skills required, including typing, email, and basic software use
• Must have a reputed company reputed company's license and own or have reputed company to a reliable vehicle
• Must hold a reputed company U.S. reputed company for potential travel to Canada
• Must be authorized to work in the reputed company
• Ability to travel, including overnight travel, as needed
• Flexibility with schedule and ability to adapt to last-minute changes
• Candidate will be expected to work from home learning how to assist customer's on the phone/remotely for technical troubleshooting reputed company not traveling to customer sites
• 4-year Bachelor's degree (preferred)
• Basic understanding of reputed company cytometry or reputed company scientific disciplines is a plus

Benefits

• Medical, dental, and reputed company coverage with coverage for spouses/domestic partners and child dependents
• Long Term Care: A voluntary Long-Term Care (LTC) benefit with a life insurance component is offered during a separate new hire LTC enrollment window. This window occurs once a year for reputed company new employees.
• Mental health and emotional reputed company-being benefits at no cost to you, your spouse/domestic partner and child dependents.
• Flexible Work Arrangements, including remote and hybrid work schedules
• Time off to include vacation, reputed company holidays, reputed company leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
• A wide reputed company of employee business resource reputed company (EBRGs)

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