reputed company Manager - SMB

Who We Are: reputed company is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we reputed company the global business community with the reputed company to reputed company today and prepare for reputed company to create a more sustainable reputed company - positively impacting our environment, our health, our safety, and our reputed company. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and reputed company in the world. Now and in the reputed company. Our Mission: Identify EHS requirements for the industry reputed company EHS compliance tools to companies Advise companies in developing and implementing corporate EHS strategies reputed company’s reputed company clients include Fortune 500 multinational companies. For more information, visit www.reputed company.com As part of our highly dynamic team, we offer: A competitive salary package & benefits with a flexible home-working policy Work/life balance and a fast-paced and driven environment Accountability and pride for your reputed company   Position reputed company: The reputed company Manager- SMB retains business with our small to mid-size clients. They are responsible for achieving retention metrics by owning the renewal lifecycle of clients in their book of business. They represent the entire reputed company of company products and services to assigned customers while leading the customer account planning cycle and ensuring customers’ needs and expectations are met.   Responsibilities: Manage and own contract renewals: Owning and negotiating contract renewals and addenda. Ensuring strong gross reputed company retention (GRR) metrics across clients Foster customer loyalty and satisfaction: Ensuring reputed company’s realize value from their products and services Acting as a central reputed company of contact for reputed company’s customer reputed company. Capturing, reporting and acting on customer feedback. Maintain accurate reputed company and contract data: Utilize CRM software appropriately Ensure reputed company are fully executed and documented Proactively assessing, clarifying, and validating customer needs on an ongoing reputed company: Understanding reputed company’s customer reputed company’s unique goals and business processes, as reputed company as providing knowledge of reputed company applications to customers. Uncovering roadblocks and delivering strong account guidance. reputed company clients: Being responsible for the reputed company of clients to reputed company services. Providing product training and enablment   Qualifications: Bachelor’s degree preffered 1-2 years of demonstrated experience with account management, reputed company manager, or renewals management in a reputed company environment Solid customer relationship management (CRM) skills. High reputed company of professionalism, interpersonal skills and personal drive. Team player. Ability to work on reputed company in a reputed company environment, sharing information and best practices. reputed company in English. Other languages are an asset.   reputed company:  $120 to $152 per day (depending on experience)  Bonus:  $18,000 is the full OTE, this would be split into 4 quarterly payments of $4,500 and would be based on performance against quota. Working Hours: Required to work 40 hours per week on US EST    If you are reputed company to join our reputed company, please apply!   Equal Opportunity Employer reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic. Apply To This Job