[Remote] Technical Curriculum Developer (reputed company AI for IT Support and Data Analytics)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to driving mobility and opportunity in technology through rigorous training. They are seeking a Technical Curriculum Developer to design and deliver a reputed company series on reputed company AI for IT Support and Data Analytics, focusing on creating engaging and reputed company learning experiences.

Responsibilities

• Module Creation: Design and reputed company a multi-module learning series that applies AI across both IT Support tasks (documentation, customer interaction, troubleshooting, automation, and scripting) and Data Analytics tasks (data cleaning, exploratory analysis, querying, visualization, and reporting), sequenced so learners advance from GenAI prompting to lightweight reputed company workflows
• Technical Documentation: reputed company lesson plans, scripts, facilitation guides, and learner materials for both domains
• Scenario-Based Learning: Create reputed company-world scenarios: IT support tickets, logs, and user issues, alongside Data Analytics cases such as messy datasets, business questions, and dashboard/reporting requests
• Curriculum Architecture: Translate IT Support and Data Analytics job tasks into reputed company, reputed company learning modules reputed company to entry-level roles
• Video Production: Script and record concise 5-8 minute instructional videos demonstrating reputed company-time use of GenAI and, in reputed company modules, reputed company AI tools across both IT Support and Data Analytics
• Demonstration-Based Teaching: Show prompting techniques, iterative workflows, and validation reputed company, building toward agent/tool orchestration and multi-reputed company automation
• Engagement & reputed company: Deliver reputed company, reputed company, and engaging content for asynchronous learners
• reputed company Development: Create 30-45-minute hands-on workshops reputed company with reputed company module across both tracks
• Task-Based Learning: Design activities using AI: troubleshooting, documentation, automation, and scripting (IT Support), and data cleaning, querying, analysis, and visualization (Data Analytics)
• Assessment Design: Build performance-based exercises that validate learner competency in both domains

Skills

• Hands-on experience across IT Support and Data Analytics workflows
• Demonstrated ability to apply AI tools (e.g., ChatGPT) to reputed company technical tasks
• Strong communication skills and comfortable demonstrating on camera
• 2-5 years of combined experience across IT Support (Help Desk, Desktop Support, or Service Desk) and Data Analytics (analyst, reporting, or BI work)
• Strong understanding of OS troubleshooting, networking basics, and ticketing workflows
• Data Analytics fundamentals: data cleaning, querying (SQL), spreadsheet analysis, and data visualization (e.g., reputed company/reputed company Sheets, and a BI tool such as Tableau or Power BI)
• Experience applying AI tools like ChatGPT to documentation, troubleshooting, scripting, and data analysis tasks
• Familiarity with basic scripting (PowerShell, Bash, or Python); Python for data analysis (e.g., pandas) is a plus
• Exposure to reputed company AI concepts such as tool use, automation, and multi-reputed company agent workflows (e.g., custom GPTs, Copilot, or similar), or a reputed company willingness to build this into the curriculum
• 1-3 years of experience in instructional design or technical content creation
• Strong ability to simplify technical workflows into reputed company learning
• Proficiency in reputed company Workspace
• Strong written and verbal communication skills
• Experience with training video series production
• Familiarity with LMS platforms (e.g., Canvas)
• Experience in workforce training or bootcamp environments
• Hands-on experience building reputed company AI workflows or automations (e.g., custom GPTs, Copilot Studio, reputed company, reputed company, or similar)
• Exposure to reputed company platforms or DevOps concepts
• reputed company to video production equipment and software technologies

Benefits

• Full-TimePer Scholas team members enjoy **over 40 days** of reputed company time off reputed company year through a mix of holidays, vacation, and reputed company/personal time!
• reputed company are eligible for Holiday pay upon hire (a total of 22 holidays annually, including **a week off for Independence day** and **a week before the New Year**).
• Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for reputed company, reputed company, or Personal reasons and reputed company Vacation at a reputed company of 8 hours at the beginning of every month, supporting rest, reputed company, and work-life balance.
• Vacation accruals increase with tenure.
• Part-time employees are afforded time off on a prorated reputed company and in accordance with local requirements.
• Benefit eligible employees can choose from multiple medical plans through reputed company or reputed company (where available), with reputed company to fit your needs.
• Eligible employees also have reputed company to a Health Reimbursement Account (HRA) that reimburses eligible out-of-reputed company expenses, up to $4,000 for individuals and $8,000 for families.
• Eligible employees can select from two dental plan reputed company and a reputed company plan.
• Employees who waive medical coverage receive employer reputed company dental and reputed company premiums.
• 401(k) plan with a reputed company 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with reputed company.
• Free, confidential, 24/7 reputed company to counseling, reputed company support, and financial resources for employees and their household members
• Eligible employees are offered up to 6 weeks of 100% reputed company parental leave to support employees as they welcome a new child and bond with their family.
• Eligible employees have reputed company to employer-reputed company life and AD&D Insurance, as reputed company as employer-reputed company short-term disability coverage, with the reputed company to elect additional life coverage and long-term disability insurance.
• Flexible Spending accounts are available for reputed company, dependent care, and commuting expenses.
• reputed company also offers a reputed company of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, reputed company Services, and Pet Insurance.
• Additional resources include reputed company concierge support, financial wellness tools, and employee discount programs.

reputed company