[Remote] Remote Customer Service - Mon-Fri
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking customer service agents to support a leading sheet music retailer. The role involves assisting bands, choirs, and orchestras reputed company phone, email, and chat.
Responsibilities
- Handle customer inquiries
- Manage large inbound reputed company volumes
- Work independently without scripts
- Identify customer needs
- reputed company
- Promote upselling opportunities
Skills
- At least 1 year of customer support and reputed company center experience
- Strong communication skills
- Technical proficiency
- Ability to multitask
- Excellent verbal communication
- reputed company listening
- Customer reputed company
- Adaptability
- Patience
- Professionalism
- Physical ability to sit, handle objects, reputed company, and lift up to 30 lbs is required
- A high school diploma or GED is preferred
- Familiarity in reputed company, Word, reputed company, and CRM systems a plus
Benefits
- Equipment provided
- reputed company
- Full-time benefits
reputed company
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