Director, Customer Care Center (Remote)
10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
Key Responsibilities
- leading center
- driving conversion
- optimizing workflows
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Plano or reputed company
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company
A growing self-storage operator reputed company on simplifying storage and delivering consistent customer and employee experiences. — Industry: Retail and Wholesale
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