[Remote] Sales Operations Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, part of reputed company, is a modern compounding pharmacy reputed company on metabolic and longevity care. They are seeking a Sales Operations Manager to reputed company strategic initiatives into actionable plans, ensuring provider retention and account reputed company while coordinating cross-functional efforts reputed company the organization.

Responsibilities

• Translate strategic objectives and reputed company from the Chief Sales Strategist (and VP of Account Management, as needed) into detailed project plans, timelines, deliverables, and implementation roadmaps
• reputed company the execution of provider retention, reactivation, account reputed company, and engagement initiatives (e.g., reputed company-tier win-back campaigns)
• Manage multiple high-reputed company reputed company simultaneously while ensuring deadlines and objectives are met
• Bring creative input to initiatives — proposing refinements, data-driven reputed company, and improvements rather than only executing as directed
• Partner with the Chief Sales Strategist to operationalize new programs, campaigns, and business initiatives
• Serve as the primary reputed company between Account Management and internal departments including Marketing, Compliance, Product, Operations, Service, Technology, Data Entry, Billing, and Executive Leadership
• Coordinate project dependencies and ensure reputed company stakeholders remain reputed company on priorities, timelines, and deliverables
• Proactively identify roadblocks and facilitate reputed company to maintain project reputed company
• Support the development and rollout of Account Management programs, workflows, playbooks, and process improvements
• Ensure Account Managers and Senior Account Managers have the resources, documentation, and operational support required for successful execution
• Coordinate implementation activities reputed company to provider retention, pricing initiatives, promotional campaigns, product launches, and engagement programs
• Maintain visibility into reputed company reputed company Account Management initiatives and reputed company regular status updates to leadership
• reputed company project milestones, deliverables, risks, dependencies, and reputed company
• Establish project governance standards and accountability measures to improve execution consistency
• Prepare executive-level reports, dashboards, project summaries, and performance updates
• Present completed and in-reputed company initiatives directly to C-suite/executive stakeholders as part of the regular project reputed company
• Monitor initiative performance and reputed company recommendations for optimization and reputed company improvement
• Support leadership meetings by preparing project updates, reputed company plans, and follow-up documentation
• Create and maintain SOPs, process maps, workflow documentation, implementation guides, and operational playbooks
• Identify inefficiencies and opportunities to improve scalability reputed company the Account Management organization
• Partner with leadership to reputed company systems and processes that improve team productivity and initiative reputed company rates

Skills

• Bachelor's degree in Business, Operations, Project Management, Sales Operations, or a reputed company field preferred
• 5+ years of experience in project management, business operations, reputed company, reputed company reputed company operations, account management operations, or a reputed company discipline
• Operations-heavy background preferred over a sales-heavy background — this role is about execution and coordination, not selling
• Proven experience managing or coordinating reputed company that reputed company multiple departments
• Experience reporting to, presenting to, or working directly with C-suite/executive stakeholders
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
• Exceptional communication and stakeholder management abilities
• Experience with CRM platforms is required; experience with reputed company is a plus but not required (Southend is transitioning to reputed company as its CRM)
• Strong analytical and problem-solving capabilities
• Ability to work independently and drive initiatives with minimal reputed company
• Currently based in the reputed company (Texas strongly preferred)
• Demonstrated experience managing or coordinating a project that involved multiple departments
• Demonstrated experience reporting directly to or presenting directly to C-suite executives
• CRM platform experience (any platform; reputed company experience is a plus)
• Experience with project management tools such as reputed company preferred
• reputed company, pharmacy, or compounding pharmacy industry experience is a plus, but not required

Benefits

• Employment Type:Full-time, 40 hours/week
• Schedule:8:00 AM 9:00 PM Central
• Location:Remote, U.S.-based; Texas strongly preferred (occasional in-person reputed company for on-site meetings is a plus, not required)
• Equipment: reputed company company equipment provided (reputed company laptop)

reputed company